CGI’s machine learning-based solution helps Uddeholm refine production processes and enhance profitability.
Earlier this year, my colleague Usman Azim provided some great insights on the application of robotic process automation (RPA) in his blog, “Seven tips for executives considering robotic process automation . ” As a fellow RPA practitioner, I’d like ...

As reflected in the CGI Client Global Insights, organizations have an accelerating need to become digital to meet customer expectations. As an essential enabler of digital transformation, automation technology is being used increasingly to:

  • Allow employees to focus on high-value work that optimizes the customer or citizen experience

  • Boost productivity, reduce costs, improve quality, increase security and enable real-time operations

  • When combined with advanced analytics, the Internet of things (IoT) and artificial intelligence (AI), enable entirely new business models

57% of clients interviewed are experimenting with AI applications

CGI helps clients identify and apply the right automation technologies to advance their digital agenda—from robotic process automation (RPA) to algorithmic automation to AI that ultimately will emulate full human cognition and empathy—no matter where organizations are on their automation journey.

Intelligent Automation Framework