The 2022 CGI Voice of Our Clients shares findings from our one-on-one interviews with 1,675 executives across the industries and geographies we serve. These strategic conversations provide a unique view into how macro and industry trends affect business and IT priorities and investment plans.
For more client insights on the impacts of macro trends, such as climate change, supply chain reconfiguration, deglobalization, social demographics and technology acceleration, read our executive summary.
No matter the industry and its associated trends, technology is no longer an enabler, it's a business driver—and, more and more, it's becoming the business.
(vs. 2021)
(vs. 2021)
(vs. 2021)
This year, the number of clients who say their organization is producing expected results from digital strategies rose to 25%, up from 20% in 2021. Our analysis of this group of digital leaders reveals several common attributes: They are more agile, more closely align business and IT operations, modernize more applications, and see sustainability as core to creating future value.
- Banking - Capital markets* | Corporate & transaction banking | Retail banking
- Communications & media*
- Energy & utilities
- Government - Central & federal government | State, provincial & local government | Defense & intelligence
- Health
*2022 in development
