As we enter an era of massive change in utility retailing, read about the eight significant ways in which the landscape will begin to change and evolve.
Annually, CGI leaders around the world meet face-to-face with business and IT executives to gather their perspectives on the trends affecting their enterprises, including business and IT priorities, budgets and investment plans.
In 2019, we conducted in-person interviews with 119 client executives in the insurance sector who cite digital servicing expectations, regulatory compliance, cost management, cybersecurity and emerging technologies as dominant drivers this year.
In 2019, we conducted in-person interviews with 153 client executives in the retail, consumer packaged goods, wholesale and consumer services sectors, who indicate data insight and omni-channel services as the driving forces of change this year, spurred by a focus...
In 2019, we conducted in-person interviews with 167 client executives in the manufacturing sector who are focusing on cybersecurity, digitization, data integration, Industry 4.0 and customer centricity.
In 2019, we conducted in-person interviews with 41 client executives in the oil and gas sector who cite digitization, data insight, new business models, revenue pressures, and energy transitions as dominant drivers this year.
