Communications

Assisting a telecom client with public cloud migration to navigate the pandemic and beyond

To adapt to the many impacts of COVID-19, organizations are rethinking how they do business. Many are rapidly adopting new business models, processes and technologies. As their operations evolve, a key concern is reducing the cost of IT infrastructure management, ...

A solution for balancing customer payment burdens with business cash flow

This CGI blog post discusses how request-to-pay solutions balance customer payments burdens with business cash flow.

of the world's top communications service providers partner with CGI

20+

years of media industry expertise

Communications

Gain market share by creating a superior customer experience

CGI offers customer experience monitoring and management solutions that comprehensively manage your customers' cross-channel exposure and interaction with your company's brand, products and services.

CGI Communications

Media

Solve modern broadcast challenges with professional workflows

As TV meets radio and merges with online and social, CGI’s Media Solutions are at the heart of solving the challenges of modern broadcasters and radio stations.

CGI media

communications customer experience management office women headset

Accelerate time-to-market with more agile rating and billing systems

CGI helps CSPs quickly adopt agile business solutions that address their fundamental needs in charging and billing to achieve rapid time to market and high levels of automation and performance.

Drive competitiveness with multi-channel convergence

We transform every aspect of product lifecycle management (PLM), streamlining product definition, offer configuration and quotation management for today's converged channels.

Leverage the new "multi-screen world" to gain market share

CGI is a proven and experienced integration partner for IPTV platforms and services. We provide efficient development of cost-effective and reliable mobile apps and mobility solutions that deliver high user benefits.

Centre d'excellence mondial CGI dédié à la transformation digitale de la supply chain manufacturing

Strengthen customer loyalty with better order orchestration and churn management

CGI order orchestration (order management) and churn management solutions and services help CSPs deliver first-class services through faultless order management processes enabling a superior customer experience.

it outsourcing global delivery human hand communications network

Deliver a superior service while optimizing network resources

CGI empowers you to reap the synergies of convergent networks using insights into the topology and network planning of the fixed fiber network. We provide state-of-the-art solutions to manage your mobile workforce.

Minimize payment defaults, operational risks and disruptions

We help clients save millions of dollars through effective billing and assurance solutions that improve customer insight analytics and collections management.

CGI focuses on the end-to-end needs of our clients as they move to new business models and seek to achieve operational excellence in the digital age.

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