Focused expertise : Communications & Media

We help communications clients lead in our connected world and deliver exceptional customer experiences—providing insights they can act on to increase agility and speed to market.

As the industry seeks to continually evolve to meet growing challenges, we offer six ways telcos can outpace their competition.

Explore how we help telecom clients lead the digital economy

CGI’s Media Solutions are at the heart of solving the challenges of modern broadcasters and radio stations, optimizing workflows and media management, as well as newsroom and planning systems.

We use the power of AI and cloud to increase personalization and production efficiency.

Explore our AI-powered Media Solutions

The communications and media industries are distinct yet intertwined in how they advance our connected world. We apply our industry and technology expertise to help clients accelerate business outcomes through proven solutions, including the responsible use of artificial intelligence.

Why CGI?

6
of the world's top communications service providers partner with CGI

30+
years of media industry expertise

5,000+
communications and media consultants across the globe

Voice of Our Clients: What communications and media leaders are acting on now

Insights from 93 client conversations reveal top priorities influencing the industry

Digitally re-engineering is accelerating

78%

cite technology and digital acceleration as a top pressure

Communications and media organizations are modernizing platforms, data and operating models to support AI-enabled growth and evolving customer expectations.

AI is scaling into operations

74%

plan to apply AI to core operations

Organizations are embedding AI across operational workflows to improve productivity, accelerate decision-making and unlock measurable business value.

Legacy complexity slows execution

51%

cite legacy systems as a major barrier

Legacy infrastructure and platform fragmentation continue to constrain agility, driving simplification and modernization efforts.

Discover more 2026 Voice of Our Clients insights