Communications
Gain market share by creating a superior customer experience
CGI offers customer experience monitoring and management solutions that comprehensively manage your customers' cross-channel exposure and interaction with your company's brand, products and services.
Media
Solve modern broadcast challenges with professional workflows
As TV meets radio and merges with online and social, CGI’s Media Solutions are at the heart of solving the challenges of modern broadcasters and radio stations.
6
of the world's top communications service providers partner with CGI
20+
years of media industry expertise
Accelerate time-to-market with more agile rating and billing systems
CGI helps CSPs quickly adopt agile business solutions that address their fundamental needs in charging and billing to achieve rapid time to market and high levels of automation and performance.
Leverage the new "multi-screen world" to gain market share
CGI is a proven and experienced integration partner for IPTV platforms and services. We provide efficient development of cost-effective and reliable mobile apps and mobility solutions that deliver high user benefits.
Deliver a superior service while optimizing network resources
CGI empowers you to reap the synergies of convergent networks using insights into the topology and network planning of the fixed fiber network. We provide state-of-the-art solutions to manage your mobile workforce.
Drive competitiveness with multi-channel convergence
We transform every aspect of product lifecycle management (PLM), streamlining product definition, offer configuration and quotation management for today's converged channels.
Strengthen customer loyalty with better order orchestration and churn management
CGI order orchestration (order management) and churn management solutions and services help CSPs deliver first-class services through faultless order management processes enabling a superior customer experience.
Minimize payment defaults, operational risks and disruptions
We help clients save millions of dollars through effective billing and assurance solutions that improve customer insight analytics and collections management.
CGI focuses on the end-to-end needs of our clients as they move to new business models and seek to achieve operational excellence in the digital age.
- Related services
- Related solutions
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- OpenMedia Newsroom Solutions
- dira Radio Solutions
- CACS enterprise collections system
- CGI Gateway360 vendor data and identity management
- CGI OpenGrid Workforce mobile workforce management
- eINcent commissions and channel management
- INTransit mobile roaming billing solution
- Strata enterprise decision management solution
- Tapestry rating and billing system
Related media
Three organizational capabilities industry leaders will need to help navigate the business challenges caused by COVID-19
Annually,
CGI
leaders
around
the
world
meet
face-to-face
with
business
and
IT
executives
to
gather
their
perspectives
on
the
trends
affecting
their
enterprises,
including
business
and
IT
priorities,
IT
spending,
...
LONDON
,
Dec.
18,
2019
-
CGI
(NYSE:
GIB)
(TSX:
GIB.
A)
announced
today
the
completion
of
the
previously
announced
acquisition
by
its
wholly
owned
indirect
subsidiary
CGI
Group
...
In
2019,
we
conducted
in-person
interviews
with
75
client
executives
in
communications
who
report
that
top
of
mind
for
them
is
meeting
customer
demands
in
a
highly
competitive
environment
by
...
Each
year,
CGI
meets
face-to-face
with
business
and
IT
leaders
to
hear
their
views
on
the
trends
affecting
their
organizations.
In
2018,
we
conducted
87
in-person
interviews
with
communications
industry
...