This overview presents our clients’ trends and priorities for digital transformation, as well as CGI’s value-based strategy and roadmap approach for helping clients become customer-centric digital organizations. It’s part of our digital transformation series.

Digital transformation

Becoming digital is about more than technology. It involves a fundamental change to the DNA of an organization, including how it listens to customers, how it innovates, how it collaborates with partners, and how it delivers new products and services. A key challenge, however, is driving transformation across the entire enterprise and doing so on a continuous basis in response to evolving business demands.

The ultimate goal is to enable an organization to become more agile across the entire enterprise in responding to changing market drivers and customer/citizen expectations. CGI partners with clients across industries and geographies to drive their digital transformation.

We offer a point of view, high-end digital consulting and emerging technologies to help clients at every stage of their digital transformation journey, whether they're just starting out or in needs of help in implementing their strategy and roadmap. Our end-to-end digital capabilities provide everything clients need to success in becoming agile digital businesses focused on satisfying customers/citizens and achieving long-term growth.  

digital strategy

 

 

85% of clients cite becoming digital to meet customer expectations as a top trend
71% of clients interviewed cite customer/citizen expectation for personal digital experiences as a top trend
72% of clients interviewed cite embedding a digital-first culture as a top challenge