The National Retail Federation’s (NRF) flagship event brings together the retail community to experience the industry’s latest trends, technologies and solutions. CGI returns to the NRF Innovation Lab to share our latest innovations and vision of digital transformation for the ...
Watch how CGI’s digital commerce and end-to-end services enable a seamless omni-channel experience.
5 of the world’s top luxury goods brands partner with us
800+ customer experience management experts
4,300+ professionals dedicated to the retail and consumer services industry

 

Retail and consumer services

Global partners

CGI works with leading technology partners to offer the best solutions to address clients' business needs.

 

Our full-service offerings for the retail and consumer services industries is underpinned by a large portfolio of CGI-developed solutions. These software applications, reusable frameworks and delivery methods represent years of investment in capturing our industry and technology expertise. Read more about our solutions.

 

Actionable data to improve the customer experience and enhance competitiveness

 

Actionable data to improve the customer experience and enhance competitiveness

By collecting information from important data sources and linking them together, retail and consumer services companies can use the resulting insights to improve customer experience, create and personalize products and services, and become more competitive.

 

Rising expectations for a seamless customer experience

 

Rising expectations for a seamless customer experience

Customer expectations for personal, real-time and seamless customer experiences are potentially making existing customer engagement strategies more fragile. Yet, they are also creating opportunities to drive competitive differentiation and strengthen loyalty.

 

CGI's Global Retail and Consumer Services Center of Excellence

 

CGI Global Retail and Consumer Services Center of Excellence

Located in Lille, France, our world-class Center of Excellence (CoE) incorporates the latest retail technologies and solutions to help our clients look into their future and identify the type of differentiated experiences they can provide to their end-customers.

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