National Retail Federation (NRF) Big Show 2019

National Retail Federation (NRF) Big Show 2019

The National Retail Federation’s (NRF) flagship event brings together the retail community to experience the industry’s latest trends, technologies and solutions. CGI returns to the NRF Innovation Lab to share our latest innovations and vision of digital transformation for the ...
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Enable and empower a seamless omni-channel experience

Enable and empower a seamless omni-channel experience

Watch how CGI’s digital commerce and end-to-end services enable a seamless omni-channel experience.
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5 of the world’s top luxury goods brands partner with us
800+ customer experience management experts
4,300+ professionals dedicated to the retail and consumer services industry

CGI-DEVELOPED SOFTWARE AND METHODOLOGIES

 

Retail and consumer services

Global partners

CGI works with leading technology partners to offer the best solutions to address clients' business needs.

 

Our full-service offerings for the retail and consumer services industries is underpinned by a large portfolio of CGI-developed solutions. These software applications, reusable frameworks and delivery methods represent years of investment in capturing our industry and technology expertise. Read more about our solutions.

 

Actionable data to improve the customer experience and enhance competitiveness

 

Actionable data to improve the customer experience and enhance competitiveness

By collecting information from important data sources and linking them together, retail and consumer services companies can use the resulting insights to improve customer experience, create and personalize products and services, and become more competitive.

 

Rising expectations for a seamless customer experience

 

Rising expectations for a seamless customer experience

Customer expectations for personal, real-time and seamless customer experiences are potentially making existing customer engagement strategies more fragile. Yet, they are also creating opportunities to drive competitive differentiation and strengthen loyalty.

 

CGI's Global Retail and Consumer Services Center of Excellence

 

CGI Global Retail and Consumer Services Center of Excellence

Located in Lille, France, our world-class Center of Excellence (CoE) incorporates the latest retail technologies and solutions to help our clients look into their future and identify the type of differentiated experiences they can provide to their end-customers.

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Related media

CGI Retail Xp360 – Customer Module
CGI Retail Xp360 – Customer Module

CGI Retail Xp360 – Customer Module

CGI Retail Xp360 – Stores Module
CGI Retail Xp360 – Stores Module

CGI Retail Xp360 – Stores Module

CGI Retail Xp360 – Engagement Model

Learn more about customers to anticipate their purchases and develop adapted operations. Our Engagement module helps you to provide your employee with the best tools and secure customer loyalty.

CGI Retail Xp360

Meet increasing customer demands in today's digital world. CGI Retail Xp360 platform enables retail and consumer services organizations to deliver a seamless, real-time customer experience across all channels, while accelerating ...

Retail and Consumer Services - 2018 CGI Client Global Insights

Each year, CGI meets face-to-face with business and IT leaders to hear their views on the trends affecting their organizations. In 2018, we conducted 132 in-person interviews with retail and ...