CGI Retail Suite uses a single, open repository that helps to easily create new omni-channel routes, offer tailor-made services and implement personalized customer relationship strategies. It enables retailers to enhance key business processes, particularly:
- Supply and customer order orchestration
- Omni-channel prices and promotions
- Unified customer data management across the omni-channel journey
To date, the solution has been delivered successfully to 60,000 users across 5,500 sites in 20 countries.
