CGI Retail Suite

In 2020, we conducted in-person interviews with 159 client executives in the retail, consumer packaged goods, wholesale and consumer services sectors, who indicate a continued focus on improving the customer experience.

For nearly two months, French consumers have been confined, and retailers have become their sole means of obtaining supplies during this time. Faced with an unprecedented challenge, Carrefour—a leading global retailer—had to respond quickly by securing their supply chains, ensuring ...