Reimagine retail profitability with data and AI

In today’s retail landscape, where inflation and supply chain disruptions challenge margins, strong data and responsible AI strategies are essential. At CGI, we help retailers boost profitability, enhance agility and drive sustainable growth through intelligent automation and managed services.

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Delivering tangible outcomes for the retail industry

With decades of retail experience, CGI enables clients to become truly data‑driven. We help you:

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Unlock business value from AI and data analytics

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Optimize supply chains and enhance customer experience

Career development opportunities

Transform sustainability initiatives into profitable outcomes

Discover CGI Retail Suite, our omnichannel POS solution that transforms every checkout into a growth opportunity. Designed for flexibility across mobile, tablet, kiosk and fixed POS, CGI Retail Suite empowers seamless commerce and elevated customer experiences.

Key capabilities include:

  • Tap to Pay
  • Upselling and targeted promotions
  • Integrated advertising and loyalty programs
  • Multi-language support (10 languages)
  • Availability on Google Marketplace

Join us at booth #2129 for a live demo.

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CGI Retail Speaker Sessions

Visit CGI booth #2129 for a series of 45-minute speaker sessions exploring the future of retail. Our experts will share practical insights on AI-driven commerce, quantum computing, supply chain resilience and asset protection to help you navigate emerging challenges with confidence. Reserve your spot and learn how leading retailers are turning complexity into measurable outcomes.

January 11 (Sunday)
10:30 – 11:15
 
Unified commerce in action: The power of CGI Retail Suite
Tim Cave
12:00 – 12:45
 
Transform convenience retail with unified monitoring 
Sanjay Chintalapalli
13:00 – 13:45
 
The quantum advantage: Retail's next competitive edge  
Curtis Nybo
14:00 – 14:45
 
Reimagine retail asset protection with intelligent detection
Nathan Orwig / Andrew Carey
15:00 – 15:45
 
AI commerce: The new friction-free customer journey
Adam Kobeissi / Curtis Nybo
January 12 (Monday)
09:15 – 10:00
 
Embed resilience into retail supply chain planning 
Christian Haeger
10:30 – 11:15
 
The quantum advantage: Retail's next competitive edge  
Curtis Nybo
13:00 – 13:45
 
Unified commerce in action: The power of CGI Retail Suite
Tim Cave
14:00 – 14:45
 
Transform convenience retail with unified monitoring 
Sanjay Chintalapalli
15:00 – 15:45
 
Reimagine retail asset protection with intelligent detection
Nathan Orwig / Andrew Carey
January 13 (Tuesday)
09:15 – 10:00
 
Unified commerce in action: The power of CGI Retail Suite
Tim Cave
10:30 – 11:15
 
Transform convenience retail with unified monitoring
Sanjay Chintalapalli
13:00 – 13:45
 
AI commerce: The new friction-free customer journey
Adam Kobeissi / Curtis Nybo
14:00 – 14:45
 
Embed resilience into retail supply chain planning 
Christian Haeger

Unified commerce in action: The power of CGI Retail Suite


CGI Retail Suite is a POS and commerce platform that puts customers at the center of every interaction. It gives store teams full inventory visibility, product and customer information, and complete POS capabilities, including mobile POS, to improve store operations and fulfillment efficiency.

Hear how retailers across DIY, fashion and grocery are using CGI Retail Suite to simplify operations, support omnichannel journeys and increase customer satisfaction.

Speaker: Tim Cave, Vice-President, Consulting Services

Transform convenience retail operations with unified monitoring


Convenience retailers can now see their operations in a whole new way with our agentic AI retail operations platform, which monitors store and enterprise ecosystems in real time to prevent revenue loss, strengthen resilience and grow customer loyalty.

Learn how it simplifies operations across complex store networks.

Speaker: Sanjay Chintalapalli, Vice-President, Consulting Expert

The quantum advantage: Retail’s next competitive edge


Quantum computing can help retailers solve complex optimization challenges—from inventory forecasting and routing to dynamic pricing—with greater speed and precision.

Discover how this emerging capability can help you improve operational performance, respond faster to change, and deliver more personalized customer experiences.

Speaker: Curtis Nybo, Director, Consulting Expert – Artificial Intelligence and Quantum Computing

Reimagine retail asset protection with intelligent detection


Fraud, shrinkage and waste are major challenges across retail. While computer vision and AI can help, technology alone isn’t enough.

Hear how CGI experts partnered with one of the largest U.S. retailers to prevent fraud across the value chain and protect billions in potential losses.

Speakers: Nathan Orwig, Vice-President, Consulting Expert, and Andrew Carey, Vice-President, Consulting Services

Embed resilience in retail supply chain planning 


Supply chain planning can no longer rely solely on just-in-time models. Today’s environment demands greater adaptability, supported by new sourcing strategies, stronger ecosystem collaboration, and AI-enabled tools that help teams balance risk, cost, and responsibility with greater foresight.

Explore practical approaches that strengthen resilience and improve planning outcomes.

Speaker: Christian Haeger, Vice-President, Global Industry Lead, Retail, Consumer & Services

AI commerce: The new friction-free customer journey


AI is reshaping how customers search, evaluate and purchase products by reducing friction across the journey. Instead of sorting through countless links, shoppers will use a simple prompt to find what they need. AI will guide product selection, payments and shipping based on individual preferences with minimal intervention.

Learn what steps you can take now to stay ahead of this shift.

Speakers: Adam Kobeissi, Vice-President, Consulting Expert, Financial Services, and Curtis Nybo, Director, Consulting Expert – Artificial Intelligence and Quantum Computing

Engage with our retail thought leaders as they share insights on AI‑driven supply chains, retail innovation, and next‑generation customer engagement.

Christian Haeger

Christian Haeger

Vice-President, Global Industry Lead,
Retail, Consumer & Services

“Every conversation about the future of retail should start with one question: how does this make life better for the customer? That’s the lens that keeps innovation meaningful. Stop by the CGI booth at NRF. I’ll be there with our team, and we’d love to exchange ideas on how to shape what’s next together.”

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