Today, point-of-sale (POS) applications are a key differentiator in delivering a unified customer experience across channels. Yet, creating a seamless experience across touchpoints remains challenging for many retailers. 

CGI is a trusted partner to retail organizations around the world, helping them evolve and enrich the point-of-sale customer experience. As we continue to grow our POS solutions and expertise, we are proud to share that CGI was recently named as a Major Player in the IDC MarketScape: Worldwide Retail Point-of-Sale Services Providers 2023 Vendor Assessment (Doc. #US49527023, May 2023).

CGI’s unique value proposition

As retailers look to boost their sales in a highly competitive market, selecting a POS solution that best suits their unique requirements is critical. We provide a unique combination of capabilities to help retailers offer a smooth customer experience across touchpoints and deliver on their brand promise. This includes: 

  • Business consulting expertise and a deep understanding of retail business processes across segments
  • Experience integrating a wide range of POS solutions to best support our clients’ business objectives 
  • Ability to deliver end-to-end services with our cloud-native CGI Retail Suite components for POS, clienteling, pricing, promotions and order management

Investing in artificial intelligence

As customer expectations, technology and digital acceleration continue to drive transformation in the POS market, our ambitious roadmap includes investing in artificial intelligence to enhance our POS solutions and help retailers drive sales. Contact us to learn more.