Retail, consumer and services

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A Nordic grocery retailer operating around 500 stores wanted to evaluate a new nationwide distribution setup for store replenishment and e-commerce operations, including home delivery and click-and-collect.

CGI, one of the largest independent IT and business consulting services firms in the world, and Stockmann, a retail company that is part of the Lindex Group plc, have expanded their collaboration through a new agreement that strengthens CGI’s role...

CGI, one of the largest independent IT and business consulting services firms in the world, has implemented a multi-agent AI solution built on AWS Bedrock for SOK Finance to bring AI into production use in financial administration and customer service.

CGI today announced the launch of new AI capabilities within CGI Credit Studio, its cloud-native platform for default management. The embedded AI agents are designed to help collections organizations improve recovery performance, increase operational efficiency, and maintain compliance in highly...

CGI, one of the world’s largest independent IT and business consulting services firms, has been named European Channel Partner of the Year by Informatica, a global leader in enterprise cloud data management.

Sanjay Chintalapalli
Sanjay Chintalapalli

Proactive monitoring in retail: Stop loss of sales and improve store operations

February 23, 2026 In this blog, we explore how a proactive approach to monitoring across retail operations can help you identify issues earlier, minimize disruptions and give your team more time to focus on customer service.

Christian Haeger
Christian Haeger

Five insights guiding retail decisions in 2026

February 9, 2026 Artificial intelligence (AI) and agentic commerce are speeding up how customers discover, decide and purchase, while also changing how planning, fulfillment and cost structures work internally. The question executives are now asking is how to apply these capabilities without undermining...