We met with 95 corporate and transaction banking executives to understand their top priorities and how they are preparing for and adapting to key trends shaping their organizations. This year, executives are prioritizing:

  • Business optimization
  • Protection from cyber threats and financial crime
  • Profitability and business growth
Professionals discussing about the stats

Digital strategy results improve significantly over past three years

are producing results from their digital strategies, compared to 20% in 2021
say digitization is highly impacting their business model
say their business models are highly agile in adapting to digitization


  • Enterprise-wide data strategies take hold as banks mature
    35% of firms have a holistic data strategy for the entire enterprise (up 13pp year over year)
  • Traditional AI usage is up, and most banks are exploring GenAI
    24% have implemented or are implementing traditional AI, while 83% are exploring GenAI
  • Technology and digital acceleration remains the top macro trend
    81% say technology and digital acceleration is the most impactful trend (-2pp YoY)


A person sitting at a desk looking at a computer

Organizations generating expected results from their digitization strategies—the digital leaders—share common attributes that enable them to accelerate outcomes compared to others.* For example, in corporate and transaction banking, digital leaders:

eye with connectors icon

Extend digital strategies to their external ecosystems


vs. others*

Retail banking digital attribute 2

Cite legacy systems as a significant challenge


vs. others*

padlock icon

Produce results from their data privacy and protection strategy


vs. others*

* those building or launching digitization strategies
pp = percentage points


Modernize and migrate CTB* legacy infrastructure to improve agility and reduce costs.


Extend into new CTB ecosystems to improve revenue and reach.


Become more data-driven, harness AI and generate CTB insights to improve efficiency and customer outcomes.


Foster CTB innovation and agility to adapt to new opportunities quickly.


Accelerate digitization and personalization to improve customer acquisition and retention in CTB.


Bake-in ESG data enablement and reporting to track and prove sustainability targets.

*corporate and transaction banking

A group of people standing in a room



At CGI, we help corporate and transaction banks use advanced technology to optimize, secure and profitably grow their businesses. Learn more:


Digital transformation    Intelligent automation    Advanced analytics    Artificial intelligence  Cybersecurity