Back to 2029: Meet your customer's AI agent
October 5, 2026 Explore how customer AI agents could reshape banking—and what financial institutions can do today to prepare for an agent-first future.
Energy and utilities organizations have ambitious plans for AI across their operations. Realizing that ambition at scale depends on the data, platforms, governance and operating models beneath it. Intelligent grids, predictive operations and AI-driven customer journeys are no longer theoretical...
Scaling AI in utilities with a federated data lakehouse Utilities manage data across generation, transmission, distribution, field operations, customer systems and enterprise functions. Yet fragmented data, platforms and ownership models can make it difficult to turn that information into trusted...
How agentic AI can orchestrate better insurance customer outcomes
September 30, 2026 The conversation about AI in insurance customer service is moving beyond cost efficiency. As AI becomes mainstream, insurers are exploring how it can also improve the customer experience. Agentic AI takes this potential...
In part two of this Energy Transition Talks conversation, Peter Warren is joined again by Joyce Solomon, Data Analytics and Data Science Manager for AMI at Southern Company, and Doug Leal, Vice-President, Data Analytics and AI at CGI.
A large building materials manufacturer needed a faster, more reliable way to assess its business intelligence reporting portfolio ahead of a platform migration. With approximately 125 Tableau and Power BI reports to review, the organization faced a time-intensive discovery effort...
CGI Federal Inc. (CGI Federal), a leading provider of technology and professional services for the U.S. government, today announced that it has entered into an agreement with the U.S. Defense Logistics Agency (DLA) and the University of Tennessee, Knoxville (UT)...