Artificial intelligence

Resource center

Katharina Dubberke
Katharina Dubberke

Back to 2029: Meet your customer's AI agent

2026-10-05 Explore how customer AI agents could reshape banking—and what financial institutions can do today to prepare for an agent-first future.

CGI headshot - Thomson Rauschen
Thomas Rauschen

How agentic AI can orchestrate better insurance customer outcomes

2026-09-30 The conversation about AI in insurance customer service is moving beyond cost efficiency. As AI becomes mainstream, insurers are exploring how it can also improve the customer experience. Agentic AI takes this potential...

Magali Amiel
Magali Amiel

From supply chains to ecosystems: The role of flow and modularity in manufacturing

2026-09-23 As manufacturing networks become more interconnected, competitive advantage depends on more than internal efficiency. Our 2026 Voice of Our Clients research highlights why flow, modularity and trust matter across the ecosystem.

Ravid Climor
Ravid Climor

The future of insurance rating: From automation to AI-assisted decision intelligence

2026-09-17 Insurance pricing is evolving. Learn how insurers can connect data, actuarial expertise, analytics, AI and governance to make faster, more precise decisions while helping pricing professionals better understand, test and govern outcomes.

Alex Woodward
Alex Woodward

Defending at the speed of frontier AI: Why resilience, governance, and leadership matter more than ever

2026-09-10 Frontier AI is accelerating cyber risk—and testing leadership. Read how resilience, governance and faster decisions can help organizations keep pace.

Jens Sorg, Director, Business Consulting
Jens M. Sorg

Leading change management with AI and continuous organizational insights

2026-09-07 Every transformation is designed to create value. Yet many organizations face challenges in realizing the full return on their investment and may encounter some speed bumps along the way.

Magali Amiel
Magali Amiel

Manufacturing's next move: Preparing the enterprise for AI-led transformation

2026-09-03 What does it take to scale AI across the manufacturing enterprise? Drawing on insights from CGI's 2026 Voice of Our Clients research, this blog explores why manufacturers are reengineering the enterprise itself to build more adaptive, resilient and AI-ready operations.

Christina Fung
Christina Fung

The CFO's AI token economy playbook: Why agentic cost management is becoming a boardroom issue

2026-08-26 Discover why AI token economics is becoming a boardroom issue and how CFOs can govern, forecast and optimize agentic AI cost management to deliver measurable business value.

Pierre Le Calvez
Pierre Le Calvez

Defending at the speed of frontier AI: Lessons from the Fable shutdown and what to do in the next 60 days

2026-08-24 Frontier AI is compressing cyber response times. See five actions to take—and four to avoid—in the next 60 days to strengthen cyber resilience.