Using disruptive artificial intelligence (AI) to analyze data can lead to innovation in operational processes and in the development of new products and services. For data-driven insurance to be successfully implemented and sustained, top-down/bottom-up leadership is required.
CGI is addressing these challenges through the use of artificial intelligence (AI) and machine learning (ML), and this is creating new opportunities to improve the customer experience in collections.
In this paper, we share insights for helping financial institutions become more flexible, agile and resilient, uncover how platform investments can meet evolving their customer needs, and show the key role that strategic IT partnerships play for long-term success.
Using your best guess, what proportion of data-driven decision-making in your enterprise is focused on reducing errors and what proportion on identifying value-creating innovations?