Health & life sciences: The Clinical Revolution

Patients expect instant access and coordinated care, while clinicians seek to reduce administrative burden and focus on what matters most—patient care.

Drawing on insights from the 2026 CGI Voice of Our Clients research, this Industry Foresights video examines how organizations are connecting data, modernizing infrastructure and applying AI in focused and governed ways. It explores how conversational access, unified patient experiences and clinical copilots are becoming the new front line of service while helping reduce administrative burden and improve clarity, speed and personalized delivery.

Together with our clients and partners, we're building what comes next in health and life sciences.

Voice of Our Clients: What health & life sciences leaders are acting on now

Insights from 132 client conversations reveal top priorities shaping the industry

Trust is the cornerstone of digital transformation

72%
cite digital transformation and systems modernization as a top business priority.

AI and digital transformation require strong, secure IT and data foundations that improve interoperability, visibility and scalability.

Enterprise AI is essential for profitable scale
 

64%
are now quantifying results of AI implementations.

AI governance is the key differentiator between serious adopters and those taking a more experimental, non-strategic approach.
 

Digital reengineering drives organizational advantage

63%
say digital transformation has a high impact on their business model.

Organizational advantage is defined by the ability to simplify, modernize and adapt—to scale AI and turn technology investments into sustained business value.

Discover more 2026 Voice of Our Clients insights

Trusted partner

With deep experience in developing and integrating business, clinical and IT solutions for public and private sector health organizations, CGI helps clients anticipate challenges and achieve real transformation.

Additionally, our client proximity business model promotes understanding of local markets and political environments while leveraging CGI's global capabilities and delivery systems to provide best-fit solutions that are cost-effective and platform-agnostic.  

We actively participate in industry associations and use the Institute for Healthcare Improvement’s Triple Aim measures as a guidepost for considering how our solutions can improve the patient experience, reduce the cost of care delivery, and improve the health of populations.

Doctor discussing with patient

Our experience by the numbers

 

$3+ billion
in improper medical claims payments recovered for payers

 

 

195+ million
people covered by health plans served by CGI
 

Focused expertise

Health analytics
Electronic medical records
Enterprise content management
Health administrative systems
Patient-centered care management
AI in healthcare

Solutions

OMNI360
OMNI360 Share
CGI NaviProCare
CGI TrustedFabric
CGI TI Gateway
CGI ProperPay

Technology expertise

Data analytics
Intelligent automation
Artificial intelligence
CGI ProperPay
CGI PulseAI