Visiting a hospital or doctor’s office can be a stressful experience. Fear of the unknown, crowded waiting rooms, navigating large medical complexes, and other stressors can combine with a patient’s illness or injury to impact their outlooks and outcomes. On the other hand, the availability of relevant, real-time information can reduce stress for patients.
CGI NaviProCare provides patients with advance information about upcoming medical procedures via their phones, computers or tablets. This includes how they should prepare—e.g., dietary limitations and what to bring—and what to expect during and after the visit. The solution also provides navigation to the facility as well as indoor navigation at the facility. Additional features include advanced orientation information, including the use of augmented reality to visualize the experience.
Medical professionals can use CGI NaviProCare to send real-time updates to patients and provide examination results and prescriptions. For medical facilities, the solution optimizes processes and improves efficiency by putting staff in control of scheduling, workload and more to reduce wait times and crowding.