CUSTOMER EXPERIENCE MANAGEMENT

Related Services

• Customer Relationship Management

• eCommerce

• Customer intelligence

• Predictive analytics

• Data discovery

• Next generation data warehouse

• Data enterprise business consulting

• Supply chain acceleration

Related CGI-developed software and methodologies

• CGI Retail Xp360

  • Customer module
  • Engagement module
  • Stores module

We deliver integration services for both the physical and digital worlds, creating “phygital” customer experiences using a wide range of technologies, including mobile, the Internet of Things, cloud, beacons, MPOS/clientelling and wearables.