Enterprise and government leaders are under increasing pressure to prove AI ROI now. Not in pilots, but in live operations. Rising costs, market volatility, skills shortages and regulatory complexity are forcing organizations to move beyond experimentation and embed AI directly into the workflows that run the business.
The organizations that succeed will operationalize AI securely and responsibly, turning efficiency gains into measurable outcomes that fund modernization and create sustained operational advantage.
How CGI and Google Cloud operationalize AI end-to-end
We work with Google Cloud to help organizations move from isolated or tool-first AI initiatives to enterprise-scale adoption by embedding generative and agentic AI directly into operational workflows.
Our joint capabilities include:
- Designing and engineering cloud-native platforms on Google Cloud that support secure, scalable AI adoption across the enterprise
- Deploying generative and agentic AI to automate decisions, orchestrate workflows and augment teams, moving beyond content generation to action and execution
- Modernizing applications and data foundations without disrupting mission-critical services or regulatory compliance
- Operating and optimizing environments through AI-enabled managed services, ensuring performance, security and continuous improvement over time
What outcomes leaders achieve with operational AI
Across industries, leaders turn to CGI and Google Cloud to:
- Improve productivity and reduce operating costs by replacing manual, fragmented processes with AI-enabled operational workflows
- Accelerate time-to-market for new products, services and digital capabilities
- Unlock value from enterprise data using secure, cloud-native and AI-driven platforms
- Modernize legacy systems while maintaining continuity, resilience and compliance
- Deploy AI responsibly in regulated, safety-critical and mission-critical environments
Our focus is not experimentation. It is operational value, measured, governed and sustained.
Our approach: AI embedded across the full lifecycle
We embed Google Cloud capabilities across the entire AI and cloud lifecycle—strategy, build and operate—to ensure AI delivers sustained operational value.
- Advisory and strategy aligned to business and mission outcomes
- Engineering and implementation of cloud, data and AI solutions
- AI-enabled managed services that ensure reliability, security and continuous optimization
By embedding AI into real operational workflows—and operating it over time—we help organizations transition from pilots to scalable, governed adoption that delivers repeatable ROI.
Why CGI + Google Cloud? A trusted partnership for responsible AI at scale
Organizations choose CGI and Google Cloud because—unlike tool-first AI initiatives—we deliver AI where it matters most: inside live, mission-critical operations. Together, we offer:
- Proven experience in complex, mission-critical systems, where reliability, security and resilience are non-negotiable
- Secure and responsible AI by design, aligned to regulatory, governance and data sovereignty requirements
- Outcome-driven delivery models that improve predictability, accountability and ROI transparency
- Deep industry expertise across public sector, financial services, healthcare, energy, manufacturing and more
- Global delivery at scale with strong local proximity
- Long-term operational accountability, extending far beyond initial implementation
Unlike tool-first AI initiatives or advisory-only engagements that stall at pilot stage, we work with Google Cloud to embed generative and agentic AI directly into live operations, designing, building and operating AI-enabled workflows that deliver measurable results.
Our expanded relationship with Google Cloud is about accelerating the delivery of outcomes with Agentic AI—not just pilots—as our clients want AI that is enterprise-grade, secure, reliable and measurable.
Chief Technology Officer
Proof in action: Operational AI and cloud in real enterprise environments
CGI and Google deliver AI and cloud solutions where value is created—in live, complex and mission-critical operations. These examples show how operational AI delivers value across cost reduction, service resilience, safety and data modernization:
- AI embedded in safety-critical production environments
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In a global industrial production environment, we designed and implemented a generative AI–powered safety awareness solution on Google Cloud to replace static, generic training with real-time, role-specific guidance. By integrating accident data, near-miss records, and safety procedures into a secure conversational interface, frontline employees receive context-aware, multilingual safety information directly aligned to their role and environment, establishing a scalable AI foundation for safety-critical use cases.
- Immediate ROI from AI-driven operational automation
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In a high-volume retail operations context, we delivered a turnkey AI solution on Google Cloud to automate after-sales document processing. Using AI-based image recognition and natural language processing, the solution processes more than 135,000 documents annually, dramatically reducing operating costs, improving efficiency and enabling business and IT teams to regain ownership of a critical operational process while creating reusable AI components for future use cases.
- Secure, sovereign data modernization to enable AI readiness
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For a large, regulated insurance and social protection organization, we modernized a mission-critical data platform using Google Cloud technologies aligned to strict security, sovereignty and regulatory requirements. By replatforming to a cloud-native, Zero Trust architecture and establishing modern data governance practices, the organization achieved 24/7 availability, improved agility for business teams and created a secure foundation ready for future AI and advanced analytics adoption.
- Industrialized cloud modernization at enterprise scale
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In a large transportation and infrastructure environment facing end-of-life risk across hundreds of applications, CGI partnered with the client and Google Cloud to industrialize large-scale re-hosting. Using automated migration frameworks, DevOps practices, and Infrastructure-as-Code, the program modernized a substantial application estate while establishing standardized, repeatable cloud operations and laying the groundwork for lower total cost of ownership and scalable growth.
Move from AI experimentation to operational impact
AI creates value only when it is embedded into real operations, not treated as an add-on—designed, built and operated to drive sustained business impact. Together with Google Cloud, we help organizations turn cloud and AI investments into measurable productivity, efficiency and modernization outcomes, securely and at scale.
Explore how CGI and Google Cloud can help you operationalize AI where it matters most.
About CGI and Google Cloud
CGI is a global Google Cloud partner with thousands of professionals delivering cloud and AI solutions worldwide, combining deep industry expertise with long-term operational accountability.