Three organizational capabilities industry leaders will need to help navigate the business challenges caused by COVID-19
RETAIL AND CONSUMER SERVICES IN CANADA
Ensuring customer-first focus
For more than three decades, leading retailers have partnered with CGI to adapt and remain competitive through business and technology transformation, respond to rising expectations of the ‘Customer Experience’, preventing data breaches and maximizing operational efficiency.
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CGI works with leading technology partners to offer the best solutions to address clients' business needs.
Our full-service offerings for the retail and consumer services industries is underpinned by a large portfolio of CGI-developed solutions. These software applications, reusable frameworks and delivery methods represent years of investment in capturing our industry and technology expertise. Read more about our solutions.
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In
2019,
we
conducted
in-person
interviews
with
153 client
executives
in
the
retail,
consumer
packaged
goods,
wholesale
and
consumer
services
sectors,
who
indicate
data
insight
and
omni-channel
services
as
the
driving
...
Each
year,
CGI
meets
face-to-face
with
business
and
IT
leaders
to
hear
their
views
on
the
trends
affecting
their
organizations.
In
2018,
we
conducted
132
in-person
interviews
with
retail
and
...
Watch how CGI’s digital commerce and end-to-end services enable a seamless omni-channel experience.
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