Canada’s top telecom providers, serving 23 million wireless subscribers, have chosen CGI for our IT services expertise. Our telecoms and media offerings cover CGI’s end-to-end service offering—including business consulting, systems integration and IT outsourcing services—and include specialized expertise in such areas as enterprise mobile services, M2M, billing, rating and order management, credit and risk management, collections, customer care, order orchestration and provisioning, business intelligence, testing and certification and more.
We’ve built long-term partnerships with Canadian clients, such as Bell Canada, managing their IT environments and introducing new technologies to drive their competiveness, growth and profitability.
CGI offers customer experience monitoring and management solutions that comprehensively manage your customers' cross-channel exposure and interaction with your company's brand, products and services. Our portfolio of IP includes:
Semantic search and discovery
Behavior prediction models
User experience modeling tools and methodologies
Real-time customer experience monitoring
Real time customer identification