September 28, 2023 Digital acceleration has significantly increased customer and citizen expectations, and governments and businesses alike are trying to keep pace. While organizations in Canada identify improving the customer and citizen experience as a top priority (2023 CGI Voice of Our Clients)...
March 24, 2023 The race is on for Canada’s life and health insurers to adopt revolutionary new technologies amid fast-changing marketplace demographics and the need to meet evolving customer expectations in the digital economy. Younger consumers are rapidly reshaping the marketplace as they...
February 3, 2023 In this eight-part article series, we explore Canada’s journey to implement an ‘open banking’ system, the first phase of which is set for launch in fall 2023. This is the sixth article in the series. APIs. Micro services. Open architecture...
December 9, 2022 Open banking is being hailed as the new frontier in financial services, but are Canadians excited about it? Do they even know what open banking is? The answer to both questions is undeniably “no.” To date, open banking has been...
December 6, 2022 In this eight-part article series, we explore Canada’s journey to implement an ‘open banking’ system, the first phase of which is set for launch in fall 2023. This is the fourth article in the series. To write or not to...
November 2, 2022 As Canada advances towards an open banking system, many people are wondering what the early returns of this transformative process might look like? Open banking is expected to transform the financial services marketplace, but it won’t happen overnight. Speed of...
October 19, 2022 The need for speed has never been greater for life insurance agents as they compete to meet the fast-evolving demands and expectations of today’s connected consumer. In our mobile digital economy, agents expect the commissions they earn to be processed...
September 23, 2022 Open banking will transform the country’s traditional banking models and blur the boundaries, roles, and offerings of an array of providers. As financial services become increasingly digital and API driven, it will enable dramatic improvements in customer-approved financial data sharing...
August 22, 2022 In today’s fast-changing, hypercompetitive business environment, forward-looking life insurance organizations are pursuing modern digital capabilities that will help them bring innovative new products and services to market as quickly and efficiently as possible.