CGI Vision 2021: Energy consumers drive the digital utility of the future

As we enter an era of massive change in utility retailing, read about the eight significant ways in which the landscape will begin to change and evolve.
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2019-2020 Insights to Action snapshot: Insurance

Turning insights into action In 2019, as presented in our CGI Client Global Insights , we spoke in person with more than 1,550 executives across 10 industries to gather their perspectives on the trends affecting their enterprises. CGI’s ...
See Moreabout 2019-2020 Insights to Action snapshot: Insurance

CGI CLIENT GLOBAL INSIGHTS

In 2019, we spoke with 1,550+ leaders across 10 industries and 7 regions. The resulting CGI Client Global Insights reflect that a combination of becoming digital to meet customer expectations and fundamental IT modernization are key drivers of client executives’ plans.

 

Partnering with clients to enable innovation

To thrive in the digital world, enterprises must operate in an agile manner, and continuously unlock innovation at pace and scale. Because successful digital strategies rely on people and culture as much as technology, the foundation of CGI’s innovation approach is our proximity to clients.

Read more about innovation at CGI

 

Protecting innovation with patents

With CGI patented solutions, you have the benefit of selecting innovative, proven technologies and business processes. Check out our granted patents related to leading CGI solutions, platforms and processes.

 

CGI’s patent portfolio

  • Quality assurance and testing: Automated testing of an application system

  • CGI Advantage: Virtual procurement folder

  • CGI Collections360: Method and system for managing case-based promises to pay

Read more
 

 

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CLIENT GLOBAL INSIGHTS: DIGITAL STRATEGIES EXPAND, BUT PROGRESS IS TAKING TIME

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2019 CGI Client Global Insights

2019 CGI Client Global Insights for Insurance

In 2019, we conducted in-person interviews with 119 client executives in the insurance sector who cite digital servicing expectations, regulatory compliance, cost management, cybersecurity and emerging technologies as dominant drivers ...

2019 CGI Client Global Insights for Retail and Consumer Services

In 2019, we conducted in-person interviews with 153 client executives in the retail, consumer packaged goods, wholesale and consumer services sectors, who indicate data insight and omni-channel services as the driving ...

2019 CGI Client Global Insights for Manufacturing

In 2019, we conducted in-person interviews with 167 client executives in the manufacturing sector who are focusing on cybersecurity, digitization, data integration, Industry 4. 0 and customer centricity.

2019 CGI Client Global Insights for Oil and Gas

In 2019, we conducted in-person interviews with 41 client executives in the oil and gas sector who cite digitization, data insight, new business models, revenue pressures, and energy transitions as ...

2019 CGI Client Global Insights for Utilities

In 2019, we conducted in-person interviews with 127 utilities client executives, who cite consumer demands, cybersecurity, optimizing operations, evolving for greater agility, and digital strategies as dominant drivers this year.

2019 CGI Client Global Insights for Retail Banking

In 2019, we conducted in-person interviews with 124 client executives in the retail banking sector are focusing on digital channel adoption, the demand for omni-channel services, and the need to ...

2019 CGI Client Global Insights for Transportation, Post and Logistics

In 2019, we conducted in-person interviews with 70 client executives in the transportation, post and logistics sector who cite becoming digital, protecting through cybersecurity, optimizing operations and modernizing legacy systems ...

2019 CGI Client Global Insights for State, Provincial and Local Government

In 2019, we conducted in-person interviews with 152 client executives in state, provincial and local government who report the need to continue to digitize citizen services is reinforced in this ...

2019 CGI Client Global Insights for Defense and Intelligence

In 2019, we conducted in-person interviews with 64 client executives in defense and intelligence who cite IT modernization as their top trend and IT priority and cybersecurity as the top ...

2019 CGI Client Global Insights for Communications

In 2019, we conducted in-person interviews with 75 client executives in communications who report that top of mind for them is meeting customer demands in a highly competitive environment by ...