Buy-side firms are facing a sea of change, including changing investor expectations for personalization, product diversity and higher returns, increasing regulation, margin pressures and technological disruptions. All of these changes are creating an unprecedented need for flexibility and scale, despite legacy limitations.
As buy-side companies increasingly invest in digital-first models and capabilities, the “digital advisory model” is emerging. With this model, technology is used to help on-board customers, as well as offer them a fully digital environment where they can set goals, receive information and manage their portfolio and wealth in real time.
Meanwhile, on the back end, firms are looking to re-platform, improve straight-through processing, increase the consumption of technology as a service, and drive operational efficiency through the reduction of manual processes.
CGI is working with buy-side firms across the globe to help them address their digital and legacy challenges to drive operational excellence, business performance and a superior customer experience.