payments
payments

A solution for balancing customer payment burdens with business cash flow

Alan Griffiths Alan Griffiths

August 7, 2020 This CGI blog post discusses how request-to-pay solutions balance customer payments burdens with business cash flow.

Charting the path forward with resilience and adaptability
Charting the path forward with resilience and adaptability

Charting the path forward with resilience and adaptability

Three organizational capabilities industry leaders will need to help navigate the business challenges caused by COVID-19

Examining the future of retail bank branches post pandemic
Examining the future of retail bank branches post pandemic

Examining the future of retail bank branches post pandemic

Andy Schmidt Andy Schmidt

July 27, 2020 This CGI blog post discusses the future of the traditional retail bank branch once the COVID 19 pandemic ends.

Helping a major Canadian bank automate financial relief programs to optimize costs and customer care
Helping a major Canadian bank automate financial relief programs to optimize costs and customer care

Helping a major Canadian bank automate financial relief programs to optimize costs and customer care

In response to the economic hardships faced by Canadian citizens and businesses because of the COVID-19 pandemic, the Minister of Finance contacted the heads of Canada’s largest banks to encourage flexibility in helping customers meet their financial obligations. At the...

Adapting lending in a time of crisis to alleviate customer hardship and bank pressures
Adapting lending in a time of crisis to alleviate customer hardship and bank pressures

Adapting lending in a time of crisis to alleviate customer hardship and bank pressures

Andy Schmidt Andy Schmidt

June 1, 2020 The global impact of the COVID-19 pandemic on the financial industry far exceeds anything we have seen in our lifetime. Record unemployment, voluminous requests for hardship support, and the likelihood that loan defaults will significantly increase. Along with higher net...

2020 CGI Client Global Insights for Capital Markets
2020 CGI Client Global Insights for Capital Markets

2020 CGI Client Global Insights for Capital Markets

In 2020, we conducted in-person interviews with 54 client executives on the buy- and sell-sides of capital markets, who indicate a continued focus on protecting client information through cybersecurity.