Banking and capital markets

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Satu Kiiski
Satu Kiiski

Staying ahead of the AI game: Six considerations for bank executives

2023-09-27 This CGI blog post discusses key questions bank executives should consider in implementing artificial intelligence.

Eliza
Eliza Lott

How artificial intelligence is impacting the future of work in financial services operations

2023-09-15 AI provides an opportunity to retrain the workforce on more complex and challenging work, including additional AI tool applications to further increase efficiency and improve the customer experience. The magnitude of near-term impact will vary by operational area.

Andy Schmidt
Andy Schmidt

Enabling your next wave of growth through adaptive banking

2023-09-15 This CGI blog post discusses the concept of adaptive banking and how it can help banks agilely respond to constant change.

Henry Kolowrat
Henry Kolowrat

5 financial crime trends to watch in 2023

2023-03-27 This CGI blog discusses 5 financial crime trends to watch in 2023.

Satu Kiiski
Satu Kiiski

Demystifying ‘as-a-service’ banking models

2023-02-05 This CGI blog post discusses various banking-as-a-service business models.

Ainsley
Ainsley Ward

Aligning net-zero payments with your payments modernization

2023-01-17 Can a bank truly move the needle on sustainability in payments infrastructure? The answer, of course, is yes. So, how and when should banks pursue net-zero payments?

Satu Kiiski
Satu Kiiski

Demystifying the metaverse for banks, part 2

2022-10-06 Check your services in traditional channels prior to heading into the metaverse. It’s important to first determine if that same service is functioning well in existing channels, including mobile apps, websites, and call centers.

Satu Kiiski
Satu Kiiski

Demystifying the metaverse for banks, part 1

2022-09-20 The metaverse is going to become another channel through which banks can engage both customers and employees. Banks that are new to the metaverse may be asking what it is and what are appropriate use cases for a bank. Answers...

Andy Schmidt
Andy Schmidt

Exploring “green” finance offerings, part 4

2022-09-15 Banks face increasing pressure from customers, shareholders, employees and regulators to be more sustainable in their operations and service delivery. Their ability to provide capital puts them in a unique position to impact market direction. For many banks, the move...