2022-10-06 Check your services in traditional channels prior to heading into the metaverse. It’s important to first determine if that same service is functioning well in existing channels, including mobile apps, websites, and call centers.
2022-09-20 The metaverse is going to become another channel through which banks can engage both customers and employees. Banks that are new to the metaverse may be asking what it is and what are appropriate use cases for a bank. Answers...
2022-09-15 Banks face increasing pressure from customers, shareholders, employees and regulators to be more sustainable in their operations and service delivery. Their ability to provide capital puts them in a unique position to impact market direction. For many banks, the move...
2022-07-05 This blog highlights common myths related to ISO 20022 adoption and its impact on payments modernization timelines.
2022-06-07 In this third blog, we’ll explore the relationship between green finance, ESG ratings, and artificial intelligence.
2022-05-12 This blog shares insight on key “green” finance offerings and why banks should pay attention to them.
2022-04-25 This blog shares insight on key “green” finance offerings and why banks should pay attention to them.
2022-03-16 This CGI blog post shares three recommendations for moving toward next-generation credit management.
2022-02-28 Forward-looking companies are rethinking and reinventing their default management systems, services and strategies in the face of changing technology and customer behaviour, as well as other market forces, including the pandemic, economic uncertainty and increased regulation. This requires transitioning to...