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To remain competitive and drive growth in today’s consumer-centric digital world, a modern and seamless customer experience needs to be at the heart of every organization’s operation. The travel sector is no exception – today’s hyper-connected travellers expect the convenience...

As part of the deployment of its global privacy protection program, a leading Canadian insurer finalized a strategic partnership with CGI to successfully launch and manage the change for this crucial initiative.

Leading insurance organizations are tapping into the revolutionary capabilities of AI-driven chatbots to take the customer experience and business efficiency to new levels. Today’s powerful AI chatbots act as virtual assistants – streamlining and accelerating operations by instantly providing precise...

Cybersecurity is a key focus in information technology discussions and strategies. As global connectivity grows, the nature of cyber threats has evolved, with adversaries often located far from their targets. Malware is increasingly accessible through as-a-service models on the dark...

bruno-mangematin
Arnaud Mangematin

Global IT outage – The importance of business continuity

September 12, 2024 The incident on July 19, 2024, brought a significant part of the global economy to a standstill. For several long hours, many sectors were unable to operate or recover from the outage, underscoring the interdependence of digital systems and the...

PAS® is a Web-based streamlined Production Accounting system designed by Production Accountants for Production Accountants. PAS® streamlines production accountants' tasks, minimizes errors, and addresses regulatory challenges, even in lean-staffed organizations. PAS® calculates production volumes, sales volumes, royalties, revenues, facility charges...

Decision makers from Canada’s leading healthcare organizations gathered at the Public Sector Network’s Healthcare Roadshow 2024 in five cities: Vancouver, Edmonton, Toronto, Halifax, and Ottawa. The event provided a platform to explore significant challenges and opportunities in today’s healthcare landscape...