Fast, low-cost, low-risk deployment

CGI Collections360 has a 100% successful on-time, on-budget delivery track record based on more than 350 implementations worldwide. CGI uses a proven, flexible and customizable implementation methodology that speeds up deployment while minimizing costs and risks.

Clients have complete flexibility in choosing the CGI Collections360 capabilities they desire, as well as an implementation roadmap that works best for their organization.

Business assessment

As part of the pre-sales process, we work closely with organizations to understand their current collections capabilities, compared to best-in-class capabilities (across 25 areas). We’re able to help you quickly assess (in about 90 minutes) the potential benefits of CGI Collections360 to your organization.

Quick start

Your organization might opt for our quick start implementation process, which involves predefined workflows and best practices “in a box” that require little time and cost to implement.

Full implementation

Other organizations choose a more comprehensive implementation path. Our experienced collections experts guide these clients through each stage, ensuring rigorous project and quality management using CGI’s ISO-9001 certified Client Partnership Management Framework and proven testing processes.

Ongoing support

Whether your organization chooses a quick start or comprehensive implementation roadmap, CGI provides ongoing support, with local collections experts backed by the resources of an extensive global delivery network. We can provide ongoing application hosting and maintenance using your infrastructure—with onsite and remote monitoring from our team—or using CGI’s infrastructure. We also can provide collectors and collections managers, as well as staff training and support.