Kevin Poe

Kevin Poe is the head of CGI’s Financial and Insurance Solutions Group, which encompasses CGI’s software solutions in multiple areas, including credit/collections, payments, trade finance, and insurance. Prior to his current role, Kevin served as CGI’s global lead for banking, leveraging his deep industry expertise to support client and marketing teams across CGI’s businesses in North America and Europe, with a focus on retail and commercial banking.

Prior to joining CGI, Kevin was a global consultant at Experian, and he previously held senior positions at Capital One, SunTrust Bank, and McKinsey in North America and Europe. He has worked extensively for and with financial services firms for more than 15 years, following previous roles in engineering and consulting for the aerospace, industrial manufacturing and energy industries.

Kevin is a recognized expert in financial services, leading transformations for clients in areas such as digital, data analytics, innovation, customer experience and process improvement, and covering the full spectrum of retail banking, consumer finance and wealth management. Among other topics, Kevin is currently driving thought leadership on the revolutionary impact of digital in financial services.

From this author

Today’s financial consumer: Open for business (part 2 of 2)

February 16, 2018 We are in the early days of the emerging open banking ecosystem, enabled by open API technology and accelerated by regulators, as seen with PSD2 in Europe. Because there is precious little attention paid to what consumers think of this trend, we added a set of questions to test consumers’ openness ...

Today’s financial consumer: Open for business (part 1 of 2)

January 7, 2018 Things have been looking up in many banking markets, with stabilizing economic conditions and record profits reported by numerous banks. However, CGI’s 2017 Global Financial Consumer Survey results reveal the ongoing need for banks to remain vigilant in keeping pace with evolving consumer ...

A consumer perspective on FinTech disruption (part 3)

January 13, 2017 This is the final blog in my three-part series on the disruptive impact of financial technology (FinTech) firms on today’s banks. The blog series is based on the findings of CGI’s 2016 survey of 1,670 consumers across 8 countries, which assessed consumer perspectives on 12 leading digital FinTech ...