From avatars and non-fungible tokens to “no checkout” stores and in-store robots, Jean-Baptiste Branquart explores disruptive innovations in retail and shares recommendations for harnessing and monetizing the great ideas within...
In the last two years, the retail industry has focused on fulfillment and rightly so. Since the onset of the pandemic, retailers have needed to find innovative ways to deliver...
In my previous blog, I talked about the pandemic accelerating the impetus for retail, consumer and services organizations to become truly digital. I also shared how this was a tremendous...
In this blog, Jean offer recommendations to accelerate digitization to deliver growth, strengthen market position and build resilience.
This CGI blog post discusses how request-to-pay solutions balance customer payments burdens with business cash flow.
The online marketplace provides retailers with an opportunity to strengthen their DNA and offer customers a seamless and complementary product and service offering with limited risk. Assurances for tech products...
Retailers are fully aware that their future relies largely on their ability to use data efficiently. However, in today’s dynamic and highly competitive retail sector, retailers need to accelerate their...
Recent surveys reveal that shoppers still significantly value interaction with a human sales assistant. According to the UPS Pulse of the Online ShopperTM study, almost 3 out of 5 shoppers...
