Alistair
is
the
Director
of
Consulting
Services
responsible
for
leading
CGI’s
ITSM
Advisory
Services
team
in
the
UK.
He
is
advising
government
and
commercial
clients
on
their
future
operating
models,
transformation
plans
and
service
strategies.
...
Frieda
is
a
Director
of
Consulting
Services
responsible
for
leading
CGI’s
ITSM
Advisory
Services
teams
in
the
UK.
Frieda
has
been
involved
with
Service
Management
for
over
25
years
and
her
particular
passions
are
Service
Desks,
Maturity
Assessments
and
Continual
...
