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Download our brochure Move beyond AI experimentation to measurable business value AI is creating new opportunities for growth, productivity and innovation. Yet many organisations are struggling to move beyond experimentation and isolated use cases to achieve meaningful, organisation-wide and people-focused...

Looking to understand how AI could help reduce manual workload and empower staff, Cifas partnered with CGI to explore the potential of Microsoft 365 Copilot.

Translate your transformation strategy from ideas into tangible outcomes with a robust engineering capability, enabling faster, more reliable, and scalable delivery of change.

James Bromley
James Bromley

It’s not your people, it’s your processes: how simplifying service management reclaims productivity

27 April 2026 Your teams aren't slow – your systems are. Explore how to simplify operations, reduce tool sprawl, and unlock efficiency with fast, cost effective service management transformation.

Unlock the full value of ServiceNow with automation and integration that connects systems, reduces cost and risk, and delivers measurable operational outcomes.

Hywel Dda University Health Board engaged CGI to develop a digital strategy focused on improving operational efficiency, supporting better patient outcomes, and long-term financial sustainability.

Discover why people are the key to transformation success, and how value-focused change management and enablement ensures adoption, impact and measurable business outcomes.