Providing a digitally enabled best-in-class customer experience
Helping organisations digitally transform to provide seamless onmi-channel customer experiences, enhance personalisation and meet customer expectations for new offers, products and services.
London, United Kingdom,
23 November 2020 -
The relationship will see CGI combine its multi-industry and advisory expertise with Wordnerds’ unique software platform to create a new offering.
CGI is delighted to be partnering with North-East based tech network, Dynamo, to run a ‘Design Thinking Automation Bootcamp’ for businesses to explore the challenge of how and when to automate effectively.
Our full-service offerings for the retail and consumer services industries is underpinned by a large portfolio of CGI-developed solutions. These software applications, reusable frameworks and delivery methods represent years of investment in capturing our industry and technology expertise. Read more about our solutions.
Actionable data to improve the customer experience and enhance competitiveness
By collecting information from important data sources and linking them together, retail and consumer services companies can use the resulting insights to improve customer experience, create and personalise products and services, and become more competitive.
Rising expectations for a seamless customer experience
Customer expectations for personal, real-time and seamless customer experience are potentially making customer engagement strategies more fragile. Yet, they are also creating opportunities to drive competitive differentiation and strengthen loyalty.
CGI Global Retail and Consumer Services Centre of Excellence
Located in Lille, France, our world-class Centre of Excellence (CoE) incorporates the latest retail technologies and solutions to help our clients look into their future and identify the type of differentiated experiences they can provide to their end-customers.
To
support
re-opening
of
the
hospitality
industry
in
Germany,
CGI
partnered
with
Hospitality
Digital,
a
business
unit
of
global
wholesale
and
retail
food
specialist
Metro
AG,
to
develop
a
solution
...
To
support
the
reopening
of
economies
and
society,
governments
in
many
countries
gradually
are
lifting
restrictions
imposed
during
the
first
phase
of
the
pandemic
crisis.
As
business
owners
prepare
to
...
Annually,
CGI
leaders
around
the
world
meet
face-to-face
with
business
and
IT
executives
to
gather
their
perspectives
on
the
trends
affecting
their
enterprises,
including
business
and
IT
priorities,
IT
spending,
...
At CGI in the UK we work side-by-side with our clients, harnessing technologies with practical innovation to transform, enable, protect and deliver mission critical systems.