CGI helps businesses in Liverpool with post pandemic recoveryCGI launches new catalogue of services for Liverpool Chamber of Commerce’s members to help restart Liverpool
CGI partners with North East start-up Wordnerds to provide CGI Text Analytics Services, an industry focused advisory approach to sentiment analyticsLondon, United Kingdom, 23 November 2020 - The relationship will see CGI combine its multi-industry and advisory expertise with Wordnerds’ unique software platform to create a new offering.
Our full-service offerings for the retail and consumer services industries is underpinned by a large portfolio of CGI-developed solutions. These software applications, reusable frameworks and delivery methods represent years of investment in capturing our industry and technology expertise. Read more about our solutions.
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Actionable data to improve the customer experience and enhance competitiveness
By collecting information from important data sources and linking them together, retail and consumer services companies can use the resulting insights to improve customer experience, create and personalise products and services, and become more competitive.
Rising expectations for a seamless customer experience
Customer expectations for personal, real-time and seamless customer experience are potentially making customer engagement strategies more fragile. Yet, they are also creating opportunities to drive competitive differentiation and strengthen loyalty.
CGI Global Retail and Consumer Services Centre of Excellence
Located in Lille, France, our world-class Centre of Excellence (CoE) incorporates the latest retail technologies and solutions to help our clients look into their future and identify the type of differentiated experiences they can provide to their end-customers.