Our full-service offerings for the retail and consumer services industries is underpinned by a large portfolio of CGI-developed solutions. These software applications, reusable frameworks and delivery methods represent years of investment in capturing our industry and technology expertise. Read more about our solutions.
By collecting information from important data sources and linking them together, retail and consumer services companies can use the resulting insights to improve customer experience, create and personalise products and services, and become more competitive.
Customer expectations for personal, real-time and seamless customer experience are potentially making customer engagement strategies more fragile. Yet, they are also creating opportunities to drive competitive differentiation and strengthen loyalty.
Located in Lille, France, our world-class Centre of Excellence (CoE) incorporates the latest retail technologies and solutions to help our clients look into their future and identify the type of differentiated experiences they can provide to their end-customers.