Case Study
CGI serves as a scalable partner that is expert at helping you move beyond cost efficiencies to an improved customer experience—an expert that provides proactive advice, deep analytics for customer insights, intelligent automation processes and technologies, and multi-channel capabilities to serve your customers at any time from any device.
Our BPS representative services include:
- Collections and billing
- Customer care
- Enterprise functions support (HR, finance, sales, facilities)
- IT help desk (desktop, infrastructure, application support)
- Quality, compliance and analysis
- Sales enrollment, order processing and provisioning
- Servicing, complaints and retention
- Vendor, employee and customer help desk
HR solutions and services
Our HR solutions and services are trusted by some of the UK’s largest public sector and commercial organisations.
HR payment services
We offer highly configurable and flexible payment service solutions to support your requirements.
Payroll services
With over 40 years’ experience we’re recognised as a market leader in the provision of outsourced payroll services.
