Your business process services partner of choice

CGI offers a full range of Business Process Services (BPS), from individual administrative tasks to full managed services. With a strong heritage in payroll services, we have been delivering secure, scalable, and efficient solutions to UK clients across multiple sectors for over 45 years.

CGI serves as a scalable partner that is expert at helping you move beyond cost efficiencies to an improved customer experience - our teams provide proactive advice, deep analytics for customer insights, intelligent automation processes and technologies, and multi-channel capabilities to serve your customers at any time from any device.

Device refresh and application migration consultant

CGI delivers a range of essential business functions designed to reduce administrative burden and improve accuracy. These services are tailored to meet sector-specific needs, enabling organisations to focus on strategic goals while we manage essential back-office operations with reliability and care.

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Our BPS representative services include:

Payroll Services
HR Processing and Administration
Pensions Administration
External Portal Management
Payment services management
Collections and billing
Customer care

Enterprise functions support (HR, finance, sales, facilities)
IT Service Desk (desktop, infrastructure, application support)
Quality, compliance and analysis
Sales enrolment, order processing and provisioning
Servicing, complaints and retention
Employee, customer and vendor service desk
Vetting process services

Payroll services

CGI provides payroll services and software as part of our broader Business Process Services offering. Whether you need a fully managed payroll solution or software with expert support, we deliver flexible, secure, and compliant services tailored to your organisation.

Explore our Payroll services

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Business process services

We support clients looking to outsource specific administrative processes, helping them improve efficiency, reduce cost, and refocus on strategic priorities.

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