CGI provided the highest standard of security for its real-time accurate payroll data and reporting for The Royal Botanic Garden Edinburgh: a world-renowned scientific centre for the study of plants, their diversity and conservation.
Business Process Services
Helping accelerate clients’ transformation into customer-centric digital organisations
Through industry expertise, emerging technologies, IP-based solutions and world-class contact centres, CGI helps clients become customer-centric organisations by driving omni-channel customer management while enhancing their enterprise functions.
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London, United Kingdom,
11 June 2020 -
The
Crown
Commercial
Service
(CCS)
has
named
CGI
in
the
UK
as
one
of
its
official
automated
service
providers,
welcoming
the
organisation
into
the
Automation
Marketplace
Dynamic
Purchasing
Agreement
(DPS).
The
new
Automation
Marketplace
seeks
to
address
procurement
for
public
...
Your digital BPS partner of choice
CGI serves as a scalable partner that is expert at helping you move beyond cost efficiencies to an improved customer experience—an expert that provides proactive advice, deep analytics for customer insights, intelligent automation processes and technologies, and multi-channel capabilities to serve your customers at any time from any device. Our representative services include:
- Collections and billing
- Customer care
- Enterprise functions support (HR, finance, sales, facilities)
- IT help desk (desktop, infrastructure, application support)
- Quality, compliance and analysis
- Sales enrollment, order processing and provisioning
- Servicing, complaints and retention
- Vendor, employee and customer help desk
Related media
Our
managed
payroll
service
enables
The
London
Institute
of
Banking
and
Finance
to
focus
on
its
core
business
of
educating
the
highly
skilled
workforce
that
maintains
the
UK’s
financial
services
...
Knowledge and flexibility form the foundations of a strong and successful payroll partnership between CGI and US-based investors, Providence Equity.
CGI is proud to announce it has been recognised by the Service Desk Institute (SDI) for 5-Star Service Desk Certification