Accelerating business outcomes for clients through our ecosystem of partners

In today’s world, collaboration is key to achieving long-term success. We collaborate with our clients and an ecosystem of partners to build a better future for all using advanced technology. Watch our video for examples of great business outcomes we create together.
 

 

ServiceNow logo

As a ServiceNow partner, what value do we deliver to clients?

As a premier partner of ServiceNow, CGI has completed more than 4,000 ServiceNow solution implementations globally. With 300 professionals who specialise in ServiceNow, we help you streamline your digital operations with the right workflows. Based on this experience, we developed the CGI ServiceNow Framework, which accelerates our ServiceNow implementations for clients.

We deliver ServiceNow solutions and provide 24/7 support through our global ServiceNow centres of excellence. With 100 professionals, these centres are located across Canada, the United Kingdom, France, Portugal, Finland, the United States and India..

 

300+
professionals with ServiceNow expertise

 

4,000+
ServiceNow implementations completed

 

100+
professionals in ServiceNow centers of excellence

Consulting

Consulting

We align core IT service management processes with proven best practices, determine your baseline ITSM capabilities, and identify and measure improvements. Learn more

Implementation

Implementation

These services include incident configuration, change and release management, configuration management database, service catalogues, service level agreements, and knowledge management. Learn more

Optimization

Optimisation

We run detailed reports to understand your technical health, assess the impact of solutions, and determine next steps. Learn more
 

service-desk

Managed IT services

In addition to supporting clients with end to end service from design to implementation we provide managed service including the required support services such as a Service Desk. Learn more

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Experience

In today’s digital world, the customer/citizen and employee experience makes or breaks a business. CGI helps clients understand the unique aspects of their industry, market and stakeholders through insight that drives unique experiences and ultimately business value.

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Advanced analytics

CGI brings deep expertise to help clients navigate and manage vast data and use advanced analytics, including cognitive systems and artificial intelligence, to better serve customers and operate the enterprise.

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IT and application cloud modernization

Cloud

Using cloud native technologies, CGI helps clients transform their application development capabilities, creating a cloud-based environment (platform, tools, methods, culture) that increases the frequency and speed of new product and service delivery.

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DevOps

We partner with clients wherever they are in their DevOps journey. Our services range from expert coaching and consulting to outsourcing, including managing all or part of our clients’ DevOps and traditional processes and tooling.

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