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Adrian Chiffi

Adrian is the Vice President Consulting Services responsible for leading Client Engagements across the UK Global Technology Operations. He successfully led the world’s first SDI 5* Service Centre and the first itSMF Professional Service Management Framework Accreditation.

Adrian’s approach to delivering and advising on digital and service transformation is underpinned by best practice and a desire for excellence.

He is a non-executive board member of itSMF UK.

From this author

CGI retains 5 star service desk Certification for record eighth consecutive year

03 March 2021 CGI is the only organisation in the world to have achieved this standard in eight consecutive years, highlighting its commitment to providing outstanding service to its clients