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As a Salesforce partner, what value do we deliver to clients?

When it comes to Salesforce solution implementations, our approach is unique. We put people—users, customers, employees, and partners—at the centre. Having the right Salesforce partner and approach helps to ensure you effectively manage change and achieve better adoption and business results.

We provide tools customised to your needs so that you get the full value from your Salesforce investment. With deep Salesforce expertise across industries, we offer a full range of services, including strategy and consulting, design and implementation, integration, managed services, and accelerators for leveraging the Salesforce platform.

Bringing together the best of Salesforce capability with our industry expertise

Implementing Salesforce customer and patient engagement solutions using a client relationship approach backed by our global insights and local proximity.

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  • 12+ years of experience in Salesforce implementations

  • 10 Salesforce centres of excellence worldwide

  • 27K+ users deployed globally

  • 300+ Salesforce clients

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Consulting and Implementation Services

At CGI, we understand that each client is unique and has different customer goals. We bring Salesforce expertise, certified architects, and customer experience know-how to the table to customise and improve the value of Salesforce to the business. Leveraging our consultative approaches and deep expertise, we believe that 80% of this work can be done without any new code.

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Managed Services

Successfully advancing your organisation's goals with the Salesforce platform takes strategy, configuration, and development expertise. Our certified Salesforce experts deliver support and maintenance services that give your organisation the power to leverage Salesforce solutions to the fullest.

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Patient engagement platform

Our patient engagement platform, based on the Salesforce Health Cloud application, delivers the most advanced customer relationship management features to help health organisations put the patient at the centre of integrated health and care.

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Electricity Market Services

Salesforce is a core component of cloud-based systems which we have implemented to facilitate requirements for client parties to interface and work within regulatory applications.