Recovering government debts faster—for less
Governments can increase revenues by improving all types of debt recovery—including taxes, overpayments, fines, unpaid fees and other debts—without raising taxes.
CGI Advantage Collections is an integrated financial management and debt recovery solution for the public sector that enables:
- Consolidation of multiple debt types into a single case
- Cross-referencing when debtors are linked with multiple cases
- Significant management control of workflow and actions including the ability to segregate accounts by location, dollars owed and risk of non-compliance
- Automated correspondence, liens, garnishments and judgments
- Ability to send letters at appropriate intervals
- Taxpayer-initiated self-service payment agreements from the Web or using a touch-tone phone
- Ability to sort cases in management-defined order of importance
- Real-time "what if" answers about payment agreements, allowing users to easily negotiate with the taxpayer
- Ticklers for timely follow-ups
Combined with a benefits-funded contracting approach, the solution significantly increases debt recovery while minimizing or even eliminating upfront investment before revenue increases are achieved. CGI has helped public sector clients recover more than $5 billion in additional revenues using this approach.
CGI Advantage Collections can be hosted by CGI or the client. Services include implementation assistance, ongoing maintenance, training and support, as well as providing collectors.
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