June 10, 2021 The Decision Analysis and Resolution (DAR) process—part of CMMI Level 3—supports organizations in identifying options and selecting the best EA approach. A mature DAR process promotes objective, informed decision-making.
It has been over a year since the COVID-19 pandemic began to upend economies, lives, and social interactions around the globe. Initially the promise of a vaccine seemed bleak at best – with such medications typically taking years, if not...
We’ll explore three areas in this "Optimizing new levels of efficiency in the housing finance market" viewpoint that can help housing finance companies navigate the uncertainty of a volatile market and leverage opportunities to thrive: Choose the right cloud mix...
Engage your organization and its members in defining and implementing a customized 90-day blueprint for success with the support of CGI culture experts. The Culture Blueprint leverages a thorough assessment of organizational culture and climate to support a facilitated session...
Successfully advancing your organization's goals with the Salesforce platform takes strategy, configuration, and development expertise. CGI's certified Salesforce experts deliver support and maintenance services that give your organization the power to leverage Salesforce solutions to the fullest. Our approach to...
When organizations move from focus on stability and control to a focus on innovation and agility, change is no longer a threat but an exciting opportunity. Using leading organizational design principles and a thorough methodology, CGI works with clients to...
Our quick-to-market solution, built on the Salesforce Industries Energy and Utilities Cloud, supports the customer service organization with a streamlined call center solution. CGI’s Intelligent Call Center solution helps your customer service team work efficiently. The solution supports incoming calls...