quality culture
quality culture

Embedding a quality culture in life sciences: are you an asset or a gatekeeper?

Christy Mazzarisi Christy Mazzarisi

May 29, 2020 A former colleague once told me the concept of quality must be owned by the entire organization, not just the quality department. That sentiment still resonates today. Establishing a successful quality culture in a pharmaceutical, biotech or medical device company...

woman using laptop at home
woman using laptop at home

Bringing real-time payments to community banks

June 2020 Community banks play a critical role in stimulating local economies and providing financial services to consumers and small businesses across the U.S. Many community banks are the center of both small towns and urban areas, providing financial options...

Cigna and STEM at CGI at the American School for the Deaf
Cigna and STEM at CGI at the American School for the Deaf

American School for the Deaf and STEM@CGI+Cigna

Learn more about why students from the American School for the Deaf enjoy hands-on STEM education, and how volunteers from Cigna and CGI are inspired by the opportunity to mentor. Note: this video was filmed at an event which took...

crisis management
crisis management

Principles from the past for pandemic recovery

Melissa Boudreault Melissa Boudreault

May 18, 2020 The U.S. federal government, along with public sector leaders from around the world, is getting a crash course in governing in the midst of a global crisis. The COVID-19 pandemic is a public health emergency that has resulted in an...

utilities in a storm event
utilities in a storm event

If utilities are only as good as the last storm event, they can improve with each one

Bill Shelly Bill Shelly

May 18, 2020 For those of you who work in electric power distribution, you probably can relate to the statement, “Utilities are only as good as their last storm event.” Typically, it is the last major outage event that customers and regulators remember...

Using automation to help improve patient and physician care and “flatten the curve”
Using automation to help improve patient and physician care and “flatten the curve”

Using automation to help improve patient and physician care and “flatten the curve”

Since the COVID-19 outbreak, hospitals, clinics and first responders have been dealing with rapidly increasing patient volumes—a situation exacerbated by a critical shortage of medical devices, drugs, protective personal equipment (PPE) and personnel. As the pandemic continues to spread, it...