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Helping our clients transform media and communications

The convergence of sectors and technologies has increased competition to unprecedented levels. Everything is now an application and the barriers of entry have dropped, which is why we are helping we help clients comprehensively manage cross-channel exposure and interaction with their brand, products and services. We apply our industry and technology expertise to accelerate digital transformation to improve the customer experience, speed time to market, generate new revenue streams, optimize operational efficiencies and drive down costs for communications service providers and media companies. 

We partner with 20 of the largest telecom operators in the world
of the world's top communications service providers partner with CGI
years of media industry expertise

Our communication expertise

CGI helps advance your CSP's evolution to becoming a digital service provider. Our communications experience and expertise includes:

  • Providing billing, order orchestration, revenue assurance and customer care transformation services to 6 of the largest CSPs

  • Enabling clients’ transformation through on-time, on-budget project delivery, leveraging nearly four decades of telecom experience worldwide

  • Delivering Internet of Things connectivity platforms for major IoT providers


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visual radio intelligent camera

Our media expertise 

As TV meets radio and merges with online and social, CGI’s Media Solutions are at the heart of solving the challenges of modern broadcasters and radio stations. We offer solutions and services for professional radio workflows and media management, as well as the leading platform for newsroom and planning systems.

Flexible and innovative workflows have never been so essential for editorial journalists and producers as they are today. As a result of rapid digitization in the media environment, the ingredients of storytelling must now be researched, planned and processed more efficiently than ever, to cover not only TV and radio, but also social media and online channels. While functionality demands are very much unique to each broadcaster—whether small, medium or enterprise—most rely on standard applications for their news and radio programs.



Optimize news research, planning and rundown management

Our innovative OpenMedia newsroom system is used worldwide as a standard tool for cross-media research, planning and creation of daily news, magazines and sports publications. OpenMedia is regarded as the leading independent system for all kinds of editorial workflows and rundown management.

OpenMedia Infinity

OpenMedia Infinity, provides comprehensive news production, offering maximum speed and scalability for handling complex workflows in broadcast news production – from wire search, scripting and rundown management through to playout control. The system is fully compliant with the Media Object Server (MOS) protocol.

Key benefits:

  • Comprehensive scalability for companies of any size
  • Adaptability with a host of customization options, including an adaptable user interface
  • Instant availability with a range of complex workflows, delivering at maximum speed
  • Anachronistic workflows supporting both cluster and virtual IT environments
  • Flexible workflows delivering what you need in your newsroom
  • Smooth integration of third-party systems enabled by the OpenMedia Interface Service (OMIS) framework 


OpenMedia NOW

OpenMedia NOW is a cost-effective package consisting of a preconfigured newsroom computer system for TV and digital media combined with a set of professional services. The OpenMedia NOW toolset fully complies with the requirements of rapidly changing news industry, enabling fast and powerful research across multiple sources.

Key benefits:

  • Cost-effective package
  • Preconfigured, easy to start
  • Unique story-centric workflow 
  • Newswires and RSS feeds import
  • Social media research
  • News planning and collaboration
  • Story scripting and rundown management
  • Posting to social media and online
  • Upgradable to OpenMedia
OpenMedia Newsboard

With its modern and unified web user interface, OpenMedia NewsBoard enables journalists and editorial teams to organize their story production process from anywhere. The fully customizable and open widget architecture allows newsrooms to stay flexible for workflow adaptations at any time, and enables a more dynamic collaboration process between editors and presenters.

Key benefits:

  • Dashboard solution helps organize the story creation process
  • Meta-driven workflows support from up to thousands of journalists
  • Customizable open widget architecture helps newsrooms keep up with continuous workflow changes
  • Full web-based interface relies on proven architecture that can handle hundreds of concurrent users


Visualize your radio with smart camera automation

Viura is our solution for intelligent camera control in the radio studios for editors and presenters. The solution works manufacturer-independent from playout and editorial software on the basis of selected video hardware and our control software. 

Key benefits:

  • Automatic operations with no additional studio staff required
  • Event-controlled camera changes (e.g. by microphone input level, fader starts, etc.)
  • Individual logos and texts displayed
  • Automatic background recording
  • Workflow can be implemented with any mixing console using Ember+
  • Integrated touch interface


Effectively manage radio production and playout

Our dira! solution suite covers the entire production workflow required for media management in radio journalism: from broadcast production and the exchange of material and programs, through broadcast scheduling, to actual onair playout, post-production and archiving.

dira Onair Player

dira Onair Player offers a built-in crossfade editor, voice-track editor and jingle management tools. An integrated content browser features such as timescaling and loops on the fly and much more—all with a network-independent emergency operation.

Key benefits:

  • Optimized for self-operated workflows with up to 4 playlists​, 8 players and instant hotkeys
  • Assisted and automatic playout operation
  • ​​​​​​Time scaling and loops on the fly
  • Integrated content browser
  • Onair API and web views for flexible integrations
  • Built-in crossfade editor & voice track recorder Network independent emergency operation with local cache
  • Newsroom story editing directly at the playout


dira Cartplayer

dira Cartplayer is an application for managing jingles (trailers, sweepers, beds, tracks, etc.) and playout of these audio items. It combines the simple operation of traditional jingle machines and the advantages of a software-based solution. dira Cartplayer can be operated via GPIs (general purpose interfaces) from the mixing desk, via touch-screen, via mouse/keyboard or hardware controller.

Key benefits:

  • Ability to add items to multiple pages
  • Display of countdown
  • Prefade listening even during playout
  • Designed for touch interface
  • Loading of defined presets
dira Highlander

At the heart of any system enabling media production is an application to manage, browse and access that content. In a dira installation, this application is called dira Highlander. This content management system enables editorial teams to create and modify media assets and metadata as well as to search for selected data.

Key benefits:

  • Hierarchical folder structure and tabular view 
  • Fully configurable
  • Supports multimedia items
  • Flexible setup of metadata forms


dira Medox

The new dimension of dira is our web-based multimedia content management system, dira Medox. In addition to functions such as storing, editing and searching for media assets, the solution offers some new features like a new organization system which enables cross-media operations, as well as an innovative and intuitive contributor system.

Key benefits:

  • Intuitive full-text search 
  • Ability to edit and create audio, images, videos and documents 
  • Web-based single-track audio editor for quick turnaround 
  • Built-in workflow engine for transparent control of technical processes 
  • Transcode multimedia content
  • Use of descriptors and folders to organize content 
  • Contributor-management to reduce multiple entries 
  • Truly built with web technology for access on desktops and tablets
  • Cloud friendly service oriented architecture
  • Role-based configurations
  • Multi-site functionality


dira Scheduler

dira Scheduler is our a complete solution for planning central schedules that are open to be integrated with any third-party system.

Key benefits:

  • Advanced schedule template designer
  • Crossfade editor
  • Third-party music rotation integration
  • Extensive set of control elements (backtiming, start and stop of time, etc.
dira Startack

The fully featured multitrack editor dira Startrack supports editors with audio recording and live-editing.

Key benefits:

  • On-the-fly audio recording 
  • Editing on up to 16 tracks
  • VST plugin integration
  • Loudness compliant production 
  • Stand-alone mode possible
  • Accessibility


dira Scotty

Reporters can send any media content from the field into the newsroom with the upload app dira Scotty. 

Key benefits:

  • Upload via intuitive app
  • Upload via responsive web page 
  • Audio, video, images, PDF, etc. stay all together 
  • Several distribution outlets 

Learn more about communications and media services and solutions

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