In 2019, we conducted in-person interviews with 75 client executives in communications who report that top of mind for them is meeting customer demands in a highly competitive environment by focusing on digitization, network investment, automation and agile delivery, with ...

The convergence of sectors and technologies has increased competition to unprecedented levels. Everything is now an application and the barriers of entry have dropped. Communications service providers (CSPs) need to reinvent business models to address changes in consumer behavior. To support this market shift, CGI helps CSPs and media companies ensure their transformation is delivered through industry-leading on-time, on-budget project delivery.

We partner with 20 of the largest telecoms operators in the world

CGI's communications experience and expertise includes:

  • Providing billing, order orchestration, revenue assurance and customer care transformation services to 6 of the largest CSPs

  • Enabling clients’ transformation through on-time, on-budget project delivery, leveraging nearly four decades of telecom experience worldwide

  • Delivering Internet of Things connectivity platforms for major IoT providers