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Jim Greene

Inventory, AI, and the dog that caught the car…trends we see in retail technology

April 27, 2022 The complexity of choices retailers face now has never been greater, customer expectations have never been higher, and the retail environment continues to evolve at a rapid pace. Instead of simply chasing the latest trends and keeping up with the...

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Retail & Consumer Services

Digital value chain in retail: How retailers can create a more holistic view of digital

September 7, 2021 I remember having a conversation with a group of peers at the National Retail Federation’s annual conference early in the 2000s. The dot-com bubble had recently burst, and someone in the group said something to the effect of “We sure...

During a time of rapid response to the impacts of COVID-19, leaders implemented new ways of working. These ranged from small daily changes to expansive ones that reached across their enterprises. As the weeks and months pass, changes originally deemed...

Three organizational capabilities industry leaders will need to help navigate the business challenges caused by COVID-19

To support the reopening of economies and society, governments in many countries gradually are lifting restrictions imposed during the first phase of the pandemic crisis. As business owners prepare to restart or launch operations, they must navigate a new “business...

To support the reopening of economies and society, governments in many countries gradually are lifting restrictions imposed during the first phase of the pandemic crisis. As business owners prepare to restart or launch operations, they must navigate a new “business...

For nearly two months, French consumers have been confined, and retailers have become their sole means of obtaining supplies during this time. Faced with an unprecedented challenge, Carrefour—a leading global retailer—had to respond quickly by securing their supply chains, ensuring...