We help government leaders with federal IT modernization to better serve the mission, delivering more effective services to customers and citizens while streamlining processes for government employees through systems integration.

We recognize that each IT system within a federal agency portfolio operates within an interconnected ecosystem made up of people, processes and technologies. All of these must work together effectively to achieve successful government IT modernization.
 

Why modernize federal systems?

Whether you are enhancing your systems to introduce new features, re-platforming systems to better leverage advanced technologies, rationalizing your portfolio or modernizing systems to fundamentally improve business processes, CGI has the experience and expertise to help.

Federal systems must be flexible and scalable to support expanding mission priorities and an ever-changing technology and threat landscape. We bring together disparate tools while maintaining and improving your agency’s security posture.

CGI operates at the intersection of bold thinking and disciplined execution, with a strong history of on-time, on-budget delivery of federal IT modernization and systems integration. Our modernization framework, supported by CGI’s agile architecture approach—Responsive, Collaborative Digital Architecture (RCDA)—helps change the way agencies acquire, deliver and operate their systems.

Key benefits of government IT modernization:

Citizen experience

The use of modern IT systems provides user-friendly platforms that enhance the citizen experience through 24/7 access, easy appointment scheduling, reduced wait times and more.

Security

Modernizing IT systems enables advanced encryption, improves disaster recovery and enhances government systems against threats. These updated systems also protect data and ensure compliance.

Data

Through the modernization of government IT using cloud-based systems, AI and other solutions, opportunities are available for additional data, allowing for informed decision-making, integrated systems and transparency in operations.

Efficiency

Time-consuming workflows and routine tasks can be automated to streamline, reducing manual labor. These enhanced processes can also allow for faster decision-making, improved record-keeping and system continuity.

Scalability

Government infrastructure can be scaled more rapidly to meet the needs of citizens when using modern IT, like cloud-based systems, AI and custom solutions.

What we do

At CGI, we implement, secure, integrate, operate and modernize government IT systems at scale. Our government clients benefit from our broad technology partnerships, commercial innovation experience and mission know-how to deliver modernized systems that make an impact. We help our clients:

  • Overcome obstacles and reduce risk when modernizing legacy systems
  • Enhance digital experiences to improve customer and citizen experience and trust
  • Simplify systems and reduce total cost of ownership through the adoption of modern, open architectures and cloud-based, containerized services
  • Integrate federal systems to increase efficiency and effectiveness of end-to-end federal business processes
  • Leverage automation, artificial intelligence (AI) and machine learning (ML) to increase efficiencies and improve government functions
  • Mature agile and DevSecOps practices to deliver high-quality capabilities more quickly and securely

 

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