Primary tabs

The federal government is undergoing a period of rapid change in how its agencies handle back-office operations, information technology and human resources. These changes affect every aspect of an agency’s...
As shared services and commercial cloud providers contribute to reduced duplicative costs and redundant systems across shared functions, agency leaders are also using integrated financial, acquisition and budget systems environments...
We hear the word “accessible” a lot concerning web design, but I wonder if people fully grasp what it means. When digital content is said to be “accessible,” it means...
Federal civilian agencies are increasingly realizing that the Department of Homeland Security’s Continuous Diagnostics and Mitigation (CDM) program is the cybersecurity strategy of their future. As such, information technology (IT)...
The Agile methodology maturity level scale indicates how agile an organization’s methodology actually is, ranging from a minimal level of small steps up to a complete, top-to-bottom implementation of agile...

A phased strategy toward the hybrid cloud

John Nemoto John Nemoto

2019-05-07 Any shift to a new IT architecture is difficult. Migrating to a hybrid cloud may be one of the most challenging moves, given the vast number of legacy processes and...

How to preserve auditability as RPA projects develop

kerry Kerry Canfield

2019-04-17 Auditors are concerned with delivering an independent attestation that the processes and data under review adhere to relevant standards and results are accurate, timely, and secure. As agencies implement automation,...

How to preserve auditability as RPA projects develop

Sean Connell portrait Sean Connell

2019-04-17 Auditors are concerned with delivering an independent attestation that the processes and data under review adhere to relevant standards and results are accurate, timely, and secure. As agencies implement automation,...

CMS targets customer satisfaction with mobile app

Laura Getz Laura Getz

2019-04-10 Improving customer experience (CX) is a key consideration in digital transformation for federal agencies. Consumers who order food delivery with a mobile app and look up their bank balances online...

Necessity drives innovation; innovation is a necessity

Venkat_profile Venkat Kodumudi

2019-04-03 We’ve all heard the old aphorism, “Necessity is the mother of invention.” While the provenance of the proverb is uncertain, its truth is not in doubt. One may consider the...