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Web-based portals that provide a tailored customer experience (CX) for affordable housing (AH) program participants are increasingly important for public housing authorities (PHA). When participants access AH information anywhere, at...
The Agile Catalyst framework offers a disciplined approach and foundational structure to tailor Agile practices to the specific needs of government missions. Our experts use the framework as we work...
Grant making is a vital process that supports organizations in achieving their missions and serving communities effectively. The integration of artificial intelligence (AI) in grant-making processes has ushered in a...
Office of Justice Programs awarded more than $1 billion to promote safety and strengthen trust, helping communities tackle the proliferation of gun violence in America and restore bonds of trust...
In contract management, finding the right balance between meeting the needs of daily users and satisfying the priorities of executives is crucial. The importance of aligning user needs with executive...
Enterprise Resource Planning (ERP) systems have revolutionized the way organizations manage their operations, streamline processes, and drive efficiency. ERP systems are comprehensive software solutions that integrate various business functions, such...
Preparing to implement AI requires a sober assessment of your existing capabilities and processes, an analysis of potential use cases and, often, some preliminary work on cleaning and securing access...
Agencies can harness AI against adversaries through the same strengths AI brings to other applications. In its ability to analyze massive datasets, identify patterns and provide actionable insights, AI can...
In a previous blog, we explored the challenges posed by fragmented data within the Centers for Medicare and Medicaid Services (CMS), highlighting how siloed information acts as a barrier to...
By focusing on data flow and accountability, and leveraging proven solutions like APIs and CGI's expertise, stakeholders can navigate the complexities of the program and ensure its success
