CGI Atlas360
CGI Atlas360

CGI Atlas360

Through this global, multi-lingual solution, CGI helps clients outsource their customer relationship processes to enhance the customer experience, increase efficiencies and cost-effectiveness, and improve time to market.
See Moreabout CGI Atlas360

Your digital BPS partner of choice

CGI serves as a scalable partner that is expert at helping you move beyond cost efficiencies to an improved customer experience—an expert that provides proactive advice, deep analytics for customer insights, intelligent automation processes and technologies, and multi-channel capabilities to serve your customers at any time from any device. Our representative business process services include:

  • Collections and billing

  • Customer care

  • Enterprise functions support (HR, finance, sales, facilities)

  • IT help desk (desktop, infrastructure, application support)

  • Quality, compliance and analysis

  • Sales enrollment, order processing and provisioning

  • Servicing, complaints and retention

  • Vendor, employee and customer help desk

A consultant and satisfied client sitting next to each other in front of a laptop, reviewing global business process results.

Related media

CFO analyzes financial data
CFO analyzes financial data

CFO Mission Resource Management

woman reopens store
woman reopens store

Promoting Accountability and Transparency

CGI awarded $267M CDM contract to improve cybersecurity for 75+ federal agencies

CGI will provide DHS's Cybersecurity and Infrastructure Security Agency (CISA) with a shared services platform to deliver CDM cybersecurity capabilities to over 75 non-Chief Financial Officer (CFO) Act agencies.

Federal financial management with Momentum®

Federal financial management executives and managers continue to face many interconnected challenges with financial systems technology, human capital management and budget uncertainty, challenges that the President’s Management Agenda (PMA) only ...

CGI OnCue360 HQS

Under HUD housing choice voucher programs, public housing authorities must conduct initial inspections before assistance can be paid on behalf of a family and at least annually/biennially throughout the term ...
See More media