CGI serves as a scalable partner that is expert at helping you move beyond cost efficiencies to an improved customer experience—an expert that provides proactive advice, deep analytics for customer insights, intelligent automation processes and technologies, and multi-channel capabilities to serve your customers at any time from any device. Our representative business process services include:
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Collections and billing
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Customer care
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Enterprise functions support (HR, finance, sales, facilities)
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IT help desk (desktop, infrastructure, application support)
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Quality, compliance and analysis
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Sales enrollment, order processing and provisioning
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Servicing, complaints and retention
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Vendor, employee and customer help desk
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for
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agencies
by
leveraging
technology,
offering
government
leaders
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solve
mission-critical
business
challenges,
design
the
plans
for
and
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the
transformations
to
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state.
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data
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FAIRFAX,
Va.
;
Oct.
4,
2021
–
CGI
(NYSE:
GIB)
(TSX:
GIB.
A)
today
announced
the
reorganization
of
CGI
Federal
through
several
enhancements
designed
to
strengthen
...