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Learn more about the advantages of human-assisted intelligence powered by generative AI
Access industry-leading artificial intelligence (AI) capabilities and end-to-end AI life cycle services through CGI PulseAI. Benefit from highly customizable and flexible deployment, seamlessly integrating with existing applications and workflows. CGI PulseAI allows your organization to:
- Utilize CGI PulseAI Studio, our intuitive no-code interface, for effortless AI use case development
- Achieve operational efficiencies by utilizing natural language processing, computer vision, and audio processing
- Deploy intelligent chatbots and virtual assistants for tailored internal and external customer support experiences
- Enhance decision-making by transforming diverse datasets into actionable insights
High-performance intelligent process automation
Leveraging the power of our pre-trained large language models and advanced deep learning techniques, CGI PulseAI consistently achieves accuracy rates exceeding 90%. This maximizes operational efficiency and accelerates business processes.
Commitment to transparency, governance, and privacy
Our approach's core is a strong dedication to transparency, governance, and privacy. Backed by a robust responsible AI framework and thorough risk assessments, we ensure that our solutions align perfectly with regional legal standards and your organization's ethical values.
Total customization and flexible integration
CGI PulseAI stands out with its highly customizable and flexible integration options. Suitable for both on-premises and cloud environments, our platform is cloud-agnostic and supports seamless API integrations. Clients can choose between locally deployed solutions or CGI-managed models, offering unparalleled adaptability.
CGI PulseAI Studio: Harnessing generative AI for unstructured data analysis
CGI PulseAI Studio is a cutting-edge platform enabling organizations to harness the power of generative AI for analyzing structured data for predictive modeling and unstructured data for natural language processing. It boasts advanced features like document classification (classify), entity extraction (capture), semantic search, and an interactive chatbot for dynamic Q&A sessions (AnswerFlow). This makes it a comprehensive solution for hyper-automation and decision intelligence, empowering businesses to make more informed, data-driven decisions.
Hyper-automation core capabilities
- General purpose generative AI chatbot for common business tasks
- Create an enterprise-specific chatbot: Ask[Enterprise]
- Options to train on industry and enterprise data
- Use natural language to query databases or document repositories
- Ability to locate and suggest experts from your team
CaptureHub for document processing
- Classify sections and pages of documents
- Capture entities into a structured output
- Semantic search of information documents
- Medical records, safety datasheet, invoices other document automation
- Build a custom pipeline
- Upload any document
- Use natural language to ask questions
- Summarize or extract information quickly
- Run sentiment analysis or identify action items
- Organizational understanding
- Code search
- Structured Query Language (SQL, Excel formulas, etc.)
- Harness generative AI technologies via a no-code UI (GenAI Studio) or integrate with services directly through API endpoints
- FeatureFlow: Leverage an automated pre-processing pipeline to prepare files, including OCR, contrast enhancements, etc.
- Model Hub: Access numerous pre-trained and foundation models for specific tasks, or connect your own model directly
Visual intelligence through computer vision
- Table detection: Image-based Table Analytics
- Symbol classification: Visual Symbol Identification System
- Custom vision pipeline: Bespoke Image Modeling and Process Framework
- Optical Character Recognition: Robust Image-to-Text Conversion Technology
Acoustic intelligence via audio processing
- Speech-to-text: Verbal input transcription solutions
- Text-to-speech: Automated voice generation systems
Decision intelligence core capabilities
Customized predictive analytics with machine learning
- Customer behavior forecasting: Utilize advanced machine learning algorithms to predict customer behaviors, enhancing strategic planning and targeting accurately.
- Data-driven decision making: Empower your organization with the capability to make informed decisions based on comprehensive data analysis and predictive insights.
- Personalized customer journey mapping: Craft unique and tailored customer journey experiences based on predictive analytics, ensuring a more personalized and effective customer engagement strategy.
Advanced insights with unsupervised AI
- Key metric identification: Utilize AI to efficiently capture and analyze key performance metrics, enabling deeper insights into business operations.
- Data mining at scale: Efficiently mine through vast amounts of data, uncovering valuable information and trends that would otherwise remain hidden.
- Micro-segment and pattern discovery: Employ AI to detect nuanced micro-segments and patterns within data, offering a more granular understanding of customer behaviors and market trends.
- Rapid insight-driven change: Leverage the power of AI to swiftly deliver actionable insights, facilitating quick and informed decision-making to drive meaningful change.
- Streamlining agent interactions: Introduce automation in agent conversations for increased efficiency.
- Human-like interactions: Facilitate intelligent, human-like conversations through advanced AI capabilities.
- Omni-channel engagement: Offer a seamless bi-directional experience across various channels including web, voice, and SMS.
- Dynamic workflow integration: Empower systems with the ability to adapt and manage dynamic workflows efficiently.
- Comprehensive conversational experiences: Ensure robust and engaging conversational journeys across multiple platforms like web interfaces, voice communications, and SMS text messaging.
- Enhanced agent-user interactions: Automate and refine conversations between agents and end-users, enhancing overall communication effectiveness.
- Effortless agent handoff: Implement seamless transitions to live agents, equipped with all necessary context for a smooth continuation of the conversation.
- Advanced call analysis: Utilize generative AI for detailed call summarization and sentiment analysis, contributing to improved call quality assessments
CGI PulseAI Studio
Develop AI use cases in a no-code environment, from document processing to predictive modeling.
CGI PulseAI Connect
Leverage pre-built connectors to plug CGI PulseAI into your data sources and downstream applications.
CGI PulseAI Annotation
Annotate documents and images for custom and pre-built models.
CGI PulseAI Learner
Train your own custom AI/ML models in CGI PulseAI’s no-code environment.
CGI PulseAI Orchestrator
Develop custom workflows with a visual workflow canvas.
CGI PulseAI Operations Platform
Move models from training to deployment and manage them through an end-to-end operations platform.
Ready to learn more about CGI PulseAI?
Connect with our team of AI and automation experts to discover how CGI partners with clients to drive efficiency and revenue growth through intelligent process automation and machine learning.