Learn more about the CGI PulseAI Hyper-Automation Platform

Gain access to industry-leading AI capabilities and end-to-end AI life cycle services through CGI PulseAI. CGI PulseAI uses AI and machine learning methods to deliver high-performance IPA while easily integrating with existing systems.

Learn more about the solution

Maximize operational efficiency through high-performance IPA

CGI PulseAI’s pre-trained AI models deliver results with a 90% plus accuracy rate.

Accelerate time to deployment

CGI PulseAI’s suite of AI services reduces project life cycles from six plus months to eight weeks or less.

Benefit from total customization

CGI PulseAI offers a range a flexible deployment options and pre-built data connectors.

Hyper-Automation Platform core capabilities

Natural language processing


  • Pre-defined classifiers
  • Custom classifiers


  • SDS automation
  • Invoice automation
  • Loan reconciliation
  • Custom extraction pipeline

Intelligent content management

  • Content discovery
  • Content deduplication
  • Metadata management

Sentiment recognition

  • Sentiment analysis and document insight
  • Social feed analysis

Computer vision

Visual intelligence

  • Table detection
  • Symbol classification
  • Handwriting recognition
  • Custom vision pipeline
  • Optical Character Recognition

Audio processing

Acoustic intelligence

  • Speech-to-text
  • Text-to-speech
  • Custom acoustic pipeline


Decision Engine core capabilities

Customized ML-based predictions

  • Deliver pre-built collections models
  • Predict customer behavior
  • Enable data driven decisions
  • Create tailored customer journeys

Conversational AI

  • Automate agent conversations
  • Provide human-like intelligent conversations
  • Enable omni-channel bi-directional experience
  • Enable dynamic workflows

Dynamic rule learner

Acoustic intelligence

  • Optimize decision trees automatically
  • Use history to drive predictions
  • Simplify business rules

Unsupervised AI

  • Capture key metrics
  • Mine mountains of data
  • Find micro-segments and patterns
  • Deliver insights to drive change quickly


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CGI PulseAI Orchestrator

Develop custom workflows with CGI PulseAI’s visual workflow canvas.

data warehouse

CGI PulseAI Connect

Leverage pre-built connectors to plug CGI PulseAI into your data sources and downstream applications.

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CGI PulseAI Data Studio

Annotate documents and images for custom and pre-built models.

CGI Pulse Learner

CGI PulseAI Learner

Train your own custom AI/ML models in CGI PulseAI’s no-code environment.

CGI Pulse Monitor

CGI PulseAI Monitor

Analyze the outputs of your models directly from CGI PulseAI’s advanced analytics dashboards.

Man in homeoffice

CGI PulseAI Operations Platform

Move models from training to deployment and manage with the CGI PulseAI Operations Platform.

Ready to learn more about CGI PulseAI?

Connect with our team of AI and automation experts to discover how CGI partners with clients to drive efficiency and revenue growth through intelligent process automation and machine learning.