How digitization drives speed, accuracy and intelligent automation This paper explores how the combination of smart digital technology investments, the right partnerships and well-planned implementation strategies play a critical role in addressing the unique business challenges that mortgage lenders face...
From chatbots to AI: an intelligent automation story
August 26, 2021 CGI has been using hyper-automation technologies for many years to drive operational efficiencies. We recently reviewed our US Global Technology Operations and determined that, through our Amelia AI digital workers, we have implemented over 12,000 automation workflows that monitor over...
Employ intelligent automation to drive value in life sciences quality operations
July 1, 2020 Employ intelligent automation to drive value in life sciences quality operations The biggest misconception around the use of intelligent automation (IA) is that its aim is to replace people. In fact, IA tools free people to focus on the critical...
How quantum computing and smart planning could supercharge AI
June 22, 2020 Quantum computing is challenging, and there are problems yet to solve, but it holds tremendous potential.
Helping a major Canadian bank automate financial relief programs to optimize costs and customer care
In response to the economic hardships faced by Canadian citizens and businesses because of the COVID-19 pandemic, the Minister of Finance contacted the heads of Canada’s largest banks to encourage flexibility in helping customers meet their financial obligations. At the...
RPA enables agencies to keep up with the rapid pace of change, the demands of the digital worker, continuous compliance and rising citizen expectations.
This future scan provides a big picture view of maturing, scaling and emerging technologies that are helping enterprises drive innovation, change and agility in today’s increasingly competitive marketplace.