utilities customer trends

End of the ‘good old’ days for utilities

Rick Pugh Rick Pugh

November 26, 2018 Engaging with customers was not a priority for utilities in the past because the risk of losing them was low. However, a growing number of progressive utility leaders have a vision of industry transformation and are embracing a more innovative...
economic forecast image

Improving economic forecasting with AI

Karina Kasztelnik Karina Kasztelnik

November 26, 2018 Artificial intelligence has advanced the science of economic modeling to allow forecasting the potential effects of a large number of variables on the economy across multiple dimensions, in real time. Many federal agencies can leverage this emerging power.
Imagine Nation ELC 2018: Observations from the floor

Imagine Nation ELC 2018: Observations from the floor

Michael hardy Michael Hardy

November 15, 2018 Some highlights from ACT/IAC’s annual government/industry showcase.
Collaboration as the key to meeting PMA goals: An Imagine Nation reflection

Collaboration as the key to meeting PMA goals: An Imagine Nation reflection

Gregg Mossburg Gregg Mossburg

November 15, 2018 Collaboration enables solutions to problems that might otherwise be impossible to address adequately.
RPA app development

RPA introduces new responsibilities to enterprise IT teams

sourabh Sourabh Pawar

October 26, 2018 In the first blog of this three-part series, I noted that robotic process automation (RPA) is business-driven but IT-governed. Here in this second post, I will expand on the role of enterprise IT organizations in delivering successful RPA implementations. Selecting...
bridge to saas

Building a bridge to SaaS in government

kerry Kerry Canfield

October 21, 2018 The Sharing Quality Services Cross Agency Priority (CAP) goal in the President’s Management Agenda —CAP Goal 5—establishes a 10 year plan for continuous improvement and delivery of quality services and technology for administrative services by expanding the use of common...