January 26, 2026 In my years of leading child support programs as a Director in Riverside County, at the State of California and now as a technology partner with CGI, I've learned that most challenges in this area don't stem from lack of...
January 19, 2026 This article was originally published on Energy Central and is republished here with permission. How do you use artificial intelligence as an energy professional? While many professionals utilize ChatGPT or Gemini for everyday tasks, such as decoding lengthy meeting minutes...
January 13, 2026 Federal agencies can proactively prepare for the quantum world by following these five steps: Inventory, develop a roadmap, prioritize high-risk systems, and adopt post-quantum systems, and build quantum-aware teams.
January 7, 2026 In retail, the gap between a smooth experience and a lost customer can be as simple as a short wait in line, a price that does not ring up as expected or a payment that suddenly fails. Margins are tight...
January 7, 2026 As artificial intelligence technologies rapidly mature, AI agents are becoming increasingly powerful. On their own, each adds powerful capabilities for executing tasks. When combined, they create multi-agent systems that unlock true value and enable autonomy at scale. This is agentic...
January 5, 2026 An intense storm knocks out power lines and water treatment facilities. A cyberattack targets aging distribution infrastructures. A wildfire spreads, putting electric substations and water pumping stations at risk. These aren’t hypothetical risks; they are happening more often and have...
January 5, 2026 Today, collections organizations cannot afford to rely on traditional methods and legacy applications alone. As portfolios grow more complex, the ability to make timely, informed decisions has become a critical part of effective collections decisioning and operations. This blog builds...
January 5, 2026 Today, collections organizations cannot afford to stick with traditional methods and legacy applications. Effective automation and digital tools have become essential for optimizing collections operations. This blog is the first in a short series exploring how modern collections teams are...
November 25, 2025 Your organization’s data is a vast estate—a living, evolving portfolio of assets, pathways and resources. Just as a well-tended estate enables prosperity and growth, this data estate becomes the foundation upon which artificial intelligence (AI) can flourish. As organizations invest...