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February 1, 2019 At the turn of the 20 th century, automating factory processes at scale was considered emerging technology. And it was revolutionary: bringing goods and services that had once been out of reach for most of the population into the mainstream....

January 31, 2019 The new Win-Win-Win for Utilities, Customers and Regulators Like all other industries, customer expectations are changing for utilities (as referenced in our prior blog: End of the ”good old” days for utilities ). New technology, increased consumerization of retail services,...

January 24, 2019 In my previous blog post , I explored ways successful organizations approach digital transformation. While I touched on the user experience as a key area of focus, I didn’t get a chance to drill down into the topic of human-centered...

January 15, 2019 CGI’s annual Momentum ® Day gathers hundreds users of our federal financial management solution suite to share best practices and learn about new technology and solution developments. It is a busy event, with concurrent sessions on numerous topics. At our...