building empathy
building empathy into ERP

Empathy and ERP: Does your technology understand you?

Howard Dryver Howard Dryver

January 21, 2020 In my last blog, I wrote about the Public Sector ERP “Era of Cool.” It is incredibly fun to discuss what has now become the art of the probable as opposed to imagining the possible . I ended by asking...

Predictions 2020
Predictions 2020

Emerging technology predictions for 2020 and beyond - Part 2

Adam Menzies Adam Menzies

January 17, 2020 In this second in a series, members of the U.S. commercial emerging technology practice discuss the technologies that have reshaped business and society in the past decade, and will continue to transform the ways in which we live and work...

Data monetization in banking: Driving customer centricity and business value
Data monetization in banking: Driving customer centricity and business value

Data monetization in banking: Driving customer centricity and business value

Andy Schmidt Andy Schmidt

January 16, 2020 When it comes to understanding customers, compliance data typically is the best source of information because this type of data tracks everything a customer does within a financial institution—from making a payment, to executing a trade, to applying for a...

Predictions for 2020 and beyond
Predictions for 2020 and beyond

Looking back on the digital decade and ahead to techs that will shape us

Adam Menzies Adam Menzies

January 14, 2020 In this first in a series, members of the U.S. commercial emerging technology practice discuss the technologies that have reshaped business and society in the past decade, and will continue to transform the ways in which we live and work...

road to agile
road to agile

Gaining enterprise agility: charting a course for transformation with agile at scale and LADx

Steven Lacroix Steven Lacroix

January 6, 2020 Organizations are looking to get to a new place – applying digital technology to redefine their business models – yet many are still stuck using methodologies that date back to folding paper maps and car stereos with tape decks.

Digital sophistication in banking
Digital sophistication in banking

The road to digital sophistication in financial services

Sandeep Singh Sandeep Singh

December 18, 2019 Not too long ago while attending a tech conference in Las Vegas, I struck up a conversation with my tablemate who said he worked in the financial services industry as a CDO. He got a puzzled look on his face...