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Salesforce has become one of the most widely-deployed customer relationship management (CRM) platforms across the globe, but it is most powerful when integrated with enterprise supporting applications, delivering better insights and influencing rapid decision making. For large enterprises, multiple enterprise...

The influx of new and innovative technologies has given rise to a variety of initiatives in banking and trade finance to support digital acceleration, collaboration, rising compliance requirements, and improving processes to increase efficiencies. The initiatives have been underpinned by...

As a payment solutions provider, CGI often must explain how we handle the migration from MT messages to ISO 200022 MX messages in high-value and cross-border payment markets. The simplest answer is that we migrate the heritage payment system to...

HUD estimates that it lost 80,000 HCVP landlords from 2009 to 2016. In this white paper we address some of the key factors landlords cite for leaving the voucher program, and targeted strategies that HCVPs have used to recruit and...

Annually, CGI leaders around the world meet face-to-face with business and IT executives to gather their perspectives on the trends affecting their enterprises, including business and IT priorities, IT spending, budgets and investment plans. In 2020, we conducted in-person interviews...

The COVID-19 pandemic increased the demand for housing assistance while simultaneously disrupting the familiar paper-based, in-office processes used by many public housing authorities.

DevOps practices such as continuous integration, automated testing, continuous delivery and continuous deployment are increasingly helping federal agencies speed up software delivery. Agile development methodology is common in the federal government now, and DevOps is accelerating the pace even more...

Three organizational capabilities industry leaders will need to help navigate the business challenges caused by COVID-19

Three organizational capabilities industry leaders will need to help navigate the business challenges caused by COVID-19