Resource center

Healthcare has entered the digital era, reshaping how services are delivered, managed and secured. To remain competitive and maintain safe, patient-centered environments, organizations are leveraging technology to modernize operations and improve care delivery. What is healthcare digital transformation? Digital transformation...

The key to success in these strategic partnerships lies not just in the services delivered but in aligning the partnership with the strategic drivers that prompted the outsourcing decision in the first place. Whether scaling rapidly, entering new markets, or...

When organizations take the time to understand the full scope and challenges of the managed services partner agreement early on, then assemble the right players and focus on the right priorities, they’ll be better positioned to reap the expected value...

It’s time to rethink everything you know about managed services Today’s managed services providers (MSPs) are not the outsourcing vendors of yesteryear. They have evolved into strategic partners, leveraging their deep domain expertise and advanced technologies to drive digital transformation...

In general, growth refers to reactive or near-sighted plans focused on short-term gains. Strategic growth refers to a well-planned, long-term expansion strategy that outlines specific processes, steps and tactics needed to achieve goals.

Contingency planning is the strategic approach of preparing for unexpected events that have the potential to impact your organization. These plans are specifically designed to identify risks and develop actionable responses when the outcome deviates from the norm.

Organizations across all industries are facing rising digital demands, evolving cybersecurity threats and increasing pressure to optimize costs. As a way to tackle these demands, organizations are partnering with managed service providers (MSPs). MSPs assume responsibility for managing IT systems...

As AI adoption accelerates across industries, organizations face mounting pressure not only to experiment with artificial intelligence but also to deliver meaningful outcomes from it. With the pace of change, it can be hard for leaders to stay ahead of...

If you own or run a business, you know how important it is to expect the unexpected. From healthcare to government, every industry can be affected by out-of-the-blue disruptions. The secret to staying one step ahead of a crisis lies...