Retail, Consumer and Services

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Bernard De Lisi
Bernard De Lisi

Building resilience in an AI-powered retail marketplace

2026-10-28 CGI's Bernard DeLisi shares his perspective on how AI is changing retail modernization – and how retailers can strengthen resilience, improve operations and create lasting customer value.

Nathan Peters professional photo
Nathan Peters

Fueling resilience: Why the tank gauge belongs in your security program

2026-07-06 On June 2, 2026, CISA and seven federal partners, including the FBI and NSA, issued a joint warning: cyber threat actors are compromising internet-exposed Automatic Tank Gauge systems across U.S. critical infrastructure and modifying their operation through command execution. The...

Sanjay Chintalapalli professional photo
Sanjay Chintalapalli

Proactive monitoring in retail: Stop loss of sales and improve store operations

2026-01-07 In retail, the gap between a smooth experience and a lost customer can be as simple as a short wait in line, a price that does not ring up as expected or a payment that suddenly fails. Margins are tight...

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Retail, consumer and services

From channel to customer: How an omni-channel experience is the key to the retail industry’s success

2018-12-20 Is the hype around the retail store being dead simply that, hype? Well, maybe. While the current role of the physical store may be dead, its usefulness, convenience and value are not. What is the new brick-and-mortar reality? Retailers that...